Service Technician

Guillevin International Co.; Grande Prairie; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Profit sharing

Flexible insurance

Telemedicine

Job summary

Brogan Fire & Safety in Grande Prairie, Alberta seeks a Service Technician to perform on-site and in-house maintenance on safety-related equipment. The role involves certification service, maintenance of breathing air systems, fit testing, and inspection of fall arrest gear.

You will test, repair and recertify equipment, manage work orders, and maintain records, with opportunities to collaborate with Sales and Management. Training will be provided for required certifications.

Qualifications

• Fluent in speaking, reading, and writing English.
• Troubleshooting skills required.
• Excellent organizational skills.
• Attention to detail is essential.
• Valid Class 5 driver's license is required.
• Training and Certification will be provided to the right individual.

Responsibilities

• Test, repair and recertify customer-owned equipment according to manufacturer specs and local standards.
• Arrange for customer authorization of work orders.
• Maintain adequate stock levels in mobile unit.
• Create and maintain records such as inspections, driving logs, invoices, timesheets and notes.
• Update customer contact lists and service schedules.
• Develop growth in the portfolio with customers, Sales and Management.
• Assist other staff when possible.
• Other duties as assigned.

Skills

Fluent English

Troubleshooting

Attention to detail

Organizational skills

Driver's license

Job description

Service Technician Status: Regular, Full time Location: Grande Prairie, Alberta

Job Description Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and gas detection certification service and repairs, regular maintenance service and recertification of breathing air compressor systems, Quantitative Fit testing, Inspection/certification of fall arrest equipment.

MAIN RESPONSIBILITIES

• Manage, Test, Repair and Re-Certify customer owned equipment according to manufacturer specifications and local standards;
• Arrange for Customer authorization of work orders;
• Maintain adequate stock levels in mobile unit;
• Create and maintain accurate records such as vehicle inspections, driving logs, equipment inspections, and schedules, daily invoices, timesheets, flow tests and notes for any special circumstances such as condemning equipment;
• Ensure updating of customer contact list and schedule of required services;
• Develop and manage growth in the portfolio by working closely with customers, our Sales department and Management;
• Assist other staff with their duties when schedule and workload allows for such;
• Other duties as assignedŸ

REQUIREMENTS

• Professional and courteous demeanor;
• Attention to detail;
• Troubleshooting;
• Excellent organizational skills;
• Fluent in speaking, reading, and writing English;
• Manufacturer training in inspection and maintenance of safety related equipment or industry training would be an asset;
• Valid Class 5 driver's license;
• Able to lift up to 50 pounds periodically;
• Training and Certification will be provided to the right individual where applicable.

What’s in it for you

Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution.

What sets us apart is our:

Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture. A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Years of Service Recognition Program.

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. Safety is ingrained in our company culture. Brogan isn’t the buildings we occupy or the people at the top of the company; it’s each of our team members. We strive to represent safety in everything we do. With 15 locations, and growing, across Canada, our highly experienced employees have always been the determining factor in our ability to deliver. This shared dedication to customer satisfaction is backed and nurtured by our commitment to the ongoing training and development of our people. We are looking for great talent to continue our growth. If you are service driven, passionate about safety products, and interested in continuous personal and professional growth, then we want to hear from you!