Service Technician

Key Food Equipment Services LTD.; Calgary; On-site; CAD 34,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Tools and uniforms

Group benefits

Training opportunities

Job summary

Key Equipment Services is seeking a Service Technician to service commercial kitchen appliances across western Canada. You’ll handle hot-side equipment, from coffee machines to combi-ovens, with training provided as needed. A valid driver’s license, customer focus, and flexibility for overtime are essential.

Join a team that values safety, integrity, and ongoing professional development, including OEM-specific training and access to a company vehicle and tools.

Qualifications

• Education in appliance service is preferred.
• Gasfitter certification preferred or willing to learn during training.
• Experience diagnosing and trouble-shooting commercial food equipment.
• Must be available to work overtime and participate in on-call rotation.
• Valid driver's license with a clean driving record.

Responsibilities

• Service commercial cooking equipment, gas, steam, and electric appliances such as coffee machines, toasters, slicers, ranges, fryers, steamers and combi-ovens.
• Diagnose and troubleshoot complex equipment while delivering exceptional customer service.
• Be the HERO every day, supporting colleagues and customers with reliable service.
• Occasionally travel to other locations or for training purposes.

Skills

Gasfitter certification

Diagnostics experience

Mechanical aptitude

Electrical aptitude

Driver's license

Customer service

On-call rotation

Overtime availability

Travel to sites

Education

Appliance service education

Job description

Key Equipment Services

Service Technician - Commercial Kitchen Appliances

$25 to $45 per hour

Who we are:

Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day in the life:

If you have experience as a hot-side equipment Service Technician or similar work experience, this may be the right fit for you. You will be servicing commercial cooking equipment, commercial gas, steam, and electric food equipment such as: coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens. If you are not currently qualified, we will support your future training and educational goals. Your role will use your industry knowledge to service complex equipment; while providing exceptional customer service to our customers - you get to be the HERO every day!This is an active job opening for a vacancy that currently needs to be filled.

What you bring:

• Education in appliance service, or a related field is preferred
• Gasfitter certification preferred or willing to learn during training
• Experience diagnosing and trouble-shooting commercial food equipment
• Strong mechanical and electrical aptitude
• Valid driver's license with a relatively clean driving record
• Excellent customer service and communication skills, accountable and self-driven
• Must be available to work overtime and participate in the on-call rotation
• Able to occasionally travel to work at other locations as needed, or travel for training purposes

Why work for us?

• Industry-leading compensation
  • Our hiring range is broad to reflect the skillset of each technician
• Each day brings new challenges and endless learning opportunities
• Comprehensive group benefits and retirement savings program
  • Extended health, dental, STD and LTD
  • All technicians receive a company vehicle, specialty tools and uniforms
• Training and Development Opportunities
  • Industry-leading OEM manufacturer training for our technicians to keep up to date with industry knowledge
  • In-house and on-the-job training provided on a variety of kitchen equipment
  • We continue to invest in developing our team members, and pay for gas schooling or refrigeration apprenticeship
• 24/7 Resources and Support
  • You will be supported by parts experts, technical service support specialists, dispatchers, customer service representatives and field service leaders
• Superior Scheduling
  • Our operation is year-round with no seasonal downtime
• Industry leaders in Canada
  • You will be part of a growing, stable organization, that is the industry leader in Canada

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally.

Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

To be considered, candidates must be at least eighteen years old and able to live and work in Canada.