Service Technician

Randstad Canada; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a leading provider of environmental solutions as a Service Technician in Burnaby. This role offers a permanent full-time opportunity where you will engage in hands-on problem-solving, providing exceptional customer service while managing technical tasks. With a focus on safety and teamwork, you will have the chance to work with diverse technical equipment and contribute to a positive work environment. The company values career growth and offers ongoing training, making this an ideal long-term career opportunity for motivated individuals who enjoy working with tools and technology.

Benefits

Comprehensive benefits package

Paid vacation and personal days

Travel reimbursement

Internal training

Career growth opportunities

Positive work-life balance

Qualifications

• 3-4 years of relevant technical experience required.
• Strong communication and organizational skills are essential.
• Ability to lift, bend, and stand for extended periods.

Responsibilities

• Perform calibrations and repairs accurately and on time.
• Communicate with customers to troubleshoot devices.
• Support electrical product inspections and maintain customer relationships.

Skills

Troubleshooting

Customer Service

Problem Solving

Soldering

Reading Schematics

Education

Post-secondary education in Electronics

Electronics Technician/Technologist

Tools

Tools

Job description

We are growing and currently seeking an onsite Service Technician to join our team.

Our facility located in Burnaby, BC, is the leading Canadian provider of environmental, geotechnical, and instrumentation solutions. With over 75 years of expertise, we offer comprehensive services including equipment sales, rentals, calibration, and repair. Our team is dedicated to delivering exceptional customer service and technical support across Western Canada.

The ideal candidate is a hands-on problem solver with previous experience as a Service Technician or in a similar technical field. They bring strong customer service skills, a safety-first mindset, and a positive attitude to every job. This role is physically demanding and best suited for someone with the stamina to lift, move, and stand for extended periods. We're looking for someone who enjoys working with tools, is open to learning, and sees this as a long-term career opportunity. Flexibility to travel and a willingness to contribute to a high-energy team environment are essential.


Position Title: Service Technician
Location: Burnaby, BC
Permanent full-time opportunity
Schedule: Monday-Friday
Shifts: 8:00 am to 4:30 pm
Wage: $24.04-$31.25 (based on experience and quality of candidate)
Post-secondary education in electronics or electronics technician/ technologist is preferred to succeed in this role.
Previous service experience is an asset
You are legally permitted to work Fulltime in British Columbia

Advantages
Permanent full-time opportunity with OT
Competitive salary based on experience
Comprehensive benefits package including health, dental, vision, and life insurance
Paid vacation and personal days
Travel reimbursement
Internal and manufacturer-provided training
Opportunities for independent work and skill development
Involvement in diverse technical equipment
Collaborative team environment
Chance to support various departments and locations
Stable, long-term employment
Positive work-life balance
Career growth and advancement opportunities
Ongoing training and technical development
Strong safety culture

Responsibilities
Learn and understand multiple company products (training provided).
Prioritize and manage tasks efficiently in a fast-paced environment.
Accurately perform calibrations and repairs on time and within budget.
Provide customers with repair quotes, timelines, and terms; follow up as needed.
Communicate with customers and manufacturers to troubleshoot devices.
Support electrical product inspections.
Serve as a dependable service contact for customers and colleagues.
Assist the Rental department as needed.
Use CRM systems to track customer info and service activity.
Follow all health and safety regulations.
Identify and pursue new service opportunities via website, calls, and emails.
Help maintain and grow customer relationships.
Primarily work from Burnaby, with occasional travel for customer visits and training.
Support other offices during busy times or staff absences.
Participate in annual inventory and equipment counts.


Qualifications
Post-secondary education in Electronics or as an Electronics Technician/Technologist (strongly preferred)
3–4 years of relevant technical experience
Strong troubleshooting and problem-solving skills
Proficiency with tools, soldering, and reading schematics
Excellent communication and organizational skills
Self-motivated, team-oriented, and customer-focused
Willingness to travel and fully commit to job-related commuting when required
Physically capable of performing job duties, including lifting, bending, pushing, pulling, and standing for extended periods
Strong verbal and written communication skills with fluency in English
Valid driver’s license and access to a reliable vehicle for occasional travel to client sites
Ability to pass a criminal background check and provide 2–3 professional references
Canadian Citizenship or Permanent Residency preferred; Open Work Permit holders must have a minimum of 3 years remaining validity

Summary
If you have the skills/qualifications detailed above we would love to connect further.
Send your updated resume directly to [e-mail]
Please ensure to state the job role in the email subject line.

While all applications are appreciated, only qualified candidates already in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit the link below
https://www.randstad.ca/job-seeker/explore-sector

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.