Service Technician

Inter-Power Group; Burlington; On-site; CAD 50,000 - 65,000; Full time

Job summary

Join a dynamic team at ReapAir Compressor Services as a Service Technician. You'll be responsible for maintaining and repairing industrial compressors at client sites. The role entails hands-on work, including troubleshooting, preventive maintenance, and client communication. We value teamwork and provide a supportive environment with benefits like bonuses and insurance. If you have experience in compressor servicing and a strong customer service orientation, we want to hear from you!

Benefits

Bonuses for all employees

Group insurance including life and disability insurance

RRSP program with employer match up to 3% of base salary

Employee share ownership program

Company vehicle, cell phone, and tablet for service technicians

Qualifications

• At least 2 years of experience in a similar role.
• Knowledge of industrial air compressor components, pumps, dryers, etc.

Responsibilities

• Diagnose, troubleshoot, and repair compressor components and issues.
• Perform preventive maintenance on compressors, dryers, tanks, filters, etc.
• Communicate with clients regarding equipment status.

Skills

Diagnosing and troubleshooting skills

Attention to detail

Time management and prioritization

Strong customer service skills

Adaptability and flexibility

Willingness to upgrade technical skills

Ability to work independently

Education

Training in industrial, mechanical, pneumatic, or millwright equipment

Job description

ReapAir Compressor Services is a division of Inter-Power Group located in Burlington, Ontario. We specialize in industrial compressors, their components, and provide service and maintenance to ensure optimal operation. Our field technicians are crucial in delivering exceptional service, building customer relationships, and maintaining equipment at client sites across the GTA.

Why work at ReapAir Compressor Services?

1. Be part of a dynamic and growing team
2. Bonuses for all employees
3. Environment prioritizing health and safety
4. Values of teamwork, respect, transparency, and customer satisfaction
5. Group insurance including life and disability insurance, with 60% paid by the employer
6. RRSP program with employer match up to 3% of base salary
7. Employee share ownership program (no investment required)
8. Company vehicle, cell phone, and tablet for service technicians

Your role in our team

Reporting to the Service Manager and Service Coordinator, the service technician responds to various service calls, including preventive maintenance and emergency repairs. The technician travels to customer sites to maintain and repair compressors and related equipment, utilizing a provided service vehicle.

Role and Responsibilities

• Diagnose, troubleshoot, and repair compressor components and issues
• Perform preventive maintenance on compressors, dryers, tanks, filters, drains, fans, motors, etc.
• Provide professional service adhering to the 'Customer first and first time right' principle
• Install and start-up air compressors
• Meet time frame targets for service, maintenance, and repairs
• Communicate with clients regarding equipment status
• Document work performed thoroughly
• Maintain a clean and safe work environment
• Handle physical aspects of the job, including climbing ladders and lifting heavy equipment
• Work overtime and participate in on-call rotation as required
• Travel and overnight stays occasionally

Requirements

• At least 2 years of experience in a similar role
• Training in industrial, mechanical, pneumatic, or millwright equipment
• Experience in compressor servicing or related fields
• Knowledge of industrial air compressor components, pumps, dryers, etc.
• Valid driver’s license with a clean abstract
• Fluent in English, including reading and writing skills

Skills & Abilities

• Diagnosing and troubleshooting skills
• Attention to detail
• Time management and prioritization
• Strong customer service skills
• Adaptability and flexibility
• Willingness to upgrade technical skills
• Ability to work independently

If you are ready to take on this challenge, apply now! Please note that only selected candidates will be contacted. Thank you for your interest in ReapAir Compressor Services, a division of Inter-Power Group.