Service Shop Technician Lead - Ottawa

Canadian Tire Corporation, Limited; Ottawa; Hybrid; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Product discounts

Job summary

Sport Chek is seeking a Service Technician Lead in Ottawa who enjoys an active lifestyle and will oversee the Service Shop, customer service, sales, loss prevention and product servicing. The role requires bicycle repair skills and experience in ski/snowboard servicing, with a focus on delivering outstanding customer care and teamwork.

Responsibilities include assembling bikes, performing repairs, and ensuring safety and documentation standards are met, while offering career growth opportunities

Qualifications

• Mechanically inclined and enjoy fixing and repairing things.
• Experience in a bike shop or service shop repairing and servicing skis and snowboards.
• Passion for activities and inspiring others to be active.

Responsibilities

• Deliver exceptional customer experience to support the team in achieving targets.
• Ensure all documentation is completed per Sport Chek standards.
• Ensure tools are used safely and correctly cared for and maintained.
• Assembling/disassembling different types of bicycles.
• Crank arm replacement, change derailleurs, headset overhaul, chain checks.
• ski and snowboard mounting, waxing and tuning.

Skills

Mechanically inclined

Bike shop experience

Ski & snowboard service

Education

High school education

Job description

About Us

Sport Chek is Canada’s retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals.

Job Description

As a Service Technician Lead at Sport Chek, you have a passion for sports and live an active lifestyle. You will be responsible for all aspects of the Service Shop, including customer service, sales, loss prevention and product servicing.

Key Responsibilities

• Deliver exceptional customer experience to support your team in achieving performance targets
• Ensure all documentation is completed as per the Sport Chek standards
• Ensure all tools are used safely and correctly cared for and maintained
• Assembling/disassembling different types of bicycles
• Crank arm replacement, change derailleurs, headset overhaul, chain check and replacement
• Ski and snowboard mounting, waxing & tuning

Required Skills and Knowledge

• Mechanically inclined; you enjoy fixing and repairing things
• Previous experience working in a bike shop AND/OR working in a service shop repairing and servicing ski and snowboards
• Passion for your activities and a drive to inspire others to be active

Educational Level

High school education or current enrollment in high school

Experience Level

Intermediate

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $18.60 and $26.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

Hiring Organization

Sport Chek

Job Location Requirements

On-location

Find what moves you

Sport Chek is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
This posting represents an existing vacancy within our organization.