Service Sales Leader — Agriculture Equipment

Rocky Mountain Equipment; Steinbach; On-site; CAD 65,000 - 90,000; Full time

Job summary

Rocky Mountain Equipment in Steinbach, MB is seeking a Service Sales Manager to lead a service team and drive exceptional customer experiences in agriculture and equipment sectors. In this customer-facing role, you will oversee planning, administration, and profitability for Services, mentor staff, and align service operations with safety and quality standards.

If you bring strong leadership, technical awareness, and a passion for delivering uptime and productivity, join our Western Canada

Qualifications

• Knowledge of technical aspects of agriculture and materials handling industries and equipment.
• Strong computer and typing skills including Excel, Word, PowerPoint, Outlook.
• Strong understanding of labor and bill out rates from service department, piece ranking reports, asset turnover and inventory control.
• Exceptional leadership and time management skills.
• Licensed AG/Red Seal Technician preferred.
• Experience with CASE agriculture equipment considered a strong asset.

Responsibilities

• Direct and delegate effectively to the service staff
• Oversee all planning, administration and general management issues, including the day‑to‑day supervision of staff
• Oversee work organized by team leaders and direct reports
• Maintain a high level of integrity as signing authority for items such as internal work orders
• Ensure bottom line profitability for Services
• Work to develop solutions to departmental personnel turnover, including anticipatory needs
• Ensure the health, safety, cleanliness and security of the work environment is maintained at the highest level
• Identify and assess customer needs to achieve high satisfaction
• Create a motivating team environment with a culture of open communication

Skills

Leadership

Time management

Communication

Tools

Excel

Word

PowerPoint

Outlook

Job description

Rocky Mountain Equipment in Steinbach, MB is seeking a Service Sales Manager to lead a service team and drive exceptional customer experiences in agriculture and equipment sectors. In this customer-facing role, you will oversee planning, administration, and profitability for Services, mentor staff, and align service operations with safety and quality standards.

If you bring strong leadership, technical awareness, and a passion for delivering uptime and productivity, join our Western Canada