Service - Road Service Technician

Bercon Rentals; Hamilton; On-site; CAD 65,000 - 90,000; Full time

Job summary

Bercon Rentals Inc. is a family-owned Canadian equipment rental company serving the Greater Hamilton area. We provide access to aerial platforms and material handling equipment, with a strong focus on safety, service excellence, and customer success.

The maintenance technician role requires 3–5+ years in heavy equipment, aerial experience, and a valid HE Technician license. You will travel to client sites, perform complex repairs, assist in training peers, and handle accurate work orders while

Qualifications

• Heavy Equipment experience of 3–5+ years.
• 3–5+ years related experience plus 2+ years aerial experience.
• Possess a valid Heavy Equipment Service Technician License with 3–5 years of related experience.
• Experience in customer service.
• Strong mechanical background with engines and hydraulic systems.
• Good understanding of schematics and diagrams.
• Exhibit teamwork.
• Employees are expected to own the tools applicable to position.
• Knowledge of equipment from Skyjack, JLG and Genie is an asset.
• Ability to test equipment up to 180 feet in the air; Heights safety training provided.
• Geographical focus is regions around GGTA and Greater Hamilton Areas.

Responsibilities

• Maintenance and repair of mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment.
• Travel to customer job sites for repair/maintenance; keep service vehicle clean and professional.
• Assist in training of lower level technicians as needed.
• Maintain paperwork/electronic documentation of work performed (work orders) daily.
• Assist with pick-up and delivery of equipment & parts.
• Other duties as required.

Skills

Heavy Equipment experience

Aerial equipment experience

Customer service experience

Teamwork

Mechanical background

Tool ownership

Education

Level 3 Apprentice 421A or equivalent

Tools

Skyjack brand knowledge

JLG brand knowledge

Genie brand knowledge

Job description

City of Hamilton, 420 Grays Rd, Hamilton, Ontario, Canada

Job Description

Posted Monday, August 10, 2026 at 4:00 AM

Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers access to the best and safest aerial platform and material handling equipment from leading industry manufacturers. Our vast product offering allows us to be a single source for meeting the needs of customers. Our relationships are built on pillars of honesty, integrity and trust. At Bercon Rentals, our promise of safety and service excellence is the most integral component in our operations.

• Maintenance and repair of complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment
• Travel to customer job sites for repair/maintenance of rental or customer owned equipment; must maintain service vehicle in a clean and professional manner
• Assist in the training of lower level technicians as needed
• Maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily basis
• Assist with pick-up and delivery of equipment & parts
• Other duties assigned as required

Skill and Qualifications

• Level 3 Apprentice 421A preferred or equivalent work experience
• Heavy Equipment experience of 3-5+ years related experience and 2+ years aerial experience
• Posses a valid Heavy Equipment Service Technician License and at least 3-5 years of related experience
• Experience in customer service
• Have strong mechanical background knowledge with various engines and hydraulic systems
• Have a good understanding of schematics and diagrams
• Exhibit teamwork
• Employees are expected to own the tools applicable to position.
• Knowledge of equipment from brands such as Skyjack, JLG and Genie is an asset
• Ability to test equipment up to 180 feet in the air; Work from Heights safety training is provided
• Geographical focus is regions around GGTA and Greater Hamilton Areas

The Bercon recruitment process may include a variety of steps and tools including the use of AI, employment testing and employment checks.

Pay ranges provided may be adjusted outside communicated range based on a number of reasons including geography, skill level and experience. Individuals may be eligible for a discretionary bonus. Management reserves the right to determine any bonus payment.

We thank all individuals for their applications. As an equal opportunity employer, we encourage applications from all qualified individuals and specifically applicants from underrepresented groups – including indigenous persons, vulnerable youth, newcomers, and persons with disabilities – who may contribute to the continued diversification of our organization.

Should you require accommodation due to disability, please notify Human Resources at [e-mail]

City of Hamilton, 420 Grays Rd, Hamilton, Ontario, Canada