Service Manager - Agriculture

Brandt Group of Companies; Claresholm; On-site; CAD 70,000 - 90,000; Full time

Job summary

Brandt Group of Companies is seeking a Service Manager to oversee the service workflow and ensure high standards are adhered to. This role includes managing the Service Department budget, preparing quotes, and monitoring service revenue.

Ideal candidates will be responsible for developing a high-performance service team through training, coaching, and performance management, while ensuring compliance with safety and industry standards.

Responsibilities

• Managing service workflow.
• Enforcing standards and policies to meet established standards.
• Developing and managing the Service Department budget.

Job description

Brandt is currently seeking a Service Manager for our Service Manager location.

Duties & Responsibilities

• Managing service workflow
• Enforcing standards, policies, and reporting practices are followed to established standards
• Development and management of the Service Department budget to meet financial and operational goals
• Preparing quotes for customer work orders; opening & closing work orders
• Inspect/operate customer equipment as part of resolving concerns/diagnostics
• Monitor service revenue and expenses monthly
• Ensure work is performed according to established safety and industry standards
• Reviewing employee performance against goals on an ongoing basis
• Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment