Service Manager

Browns Social House Spruce Grove; Regina; On-site; CAD 42,000 - 46,000; Full time

Benefits offered by this job

Food Allowance

Group Benefit program

Grow with the company

Job summary

Browns Crafthouse in Regina, SK seeks a Service Manager to lead a casual‑fine dining team, uphold top service standards, and drive growth as we expand. This role emphasizes leadership, training, and creating a positive guest experience with strong teamwork and attention to detail.

The position is full‑time with in‑person work at our Regina location, offering a competitive compensation package including a food allowance and group benefits.

Qualifications

• Two years of supervisory or management experience in restaurant operations.
• Excellent interpersonal and communication skills (oral and written).
• Strong commitment to high quality service standards and staff development.

Responsibilities

• Maintain and support high standards of quality in Food and Beverage programs.
• Coordinate and conduct pre-shift meetings and daily communications about service details.
• Cultivate a positive work environment that recognizes staff development and good work.
• Increase check average, profitability, and restaurant sales annually.

Skills

Interpersonal skills

Guest service

Oral/written communication

Computer skills

Office administration

Training ability

People development

Relationship building

Attention to detail

Leadership

Education

Secondary School (preferred)

Job description

Job description

Browns Crafthouse is a locally focussed casual restaurant that celebrates all things made with skill or by hand. Our food and bar programs harness the power of the “craft” movement by serving a variety of house-made food, craft beers, cocktails and wine that represent the best of what Western Canada. Our team is committed to providing you with the freshest ingredients and made from scratch recipes. Come break bread with the best people in your life.

The Service Manager position has huge growth potential for advancement as we continue our expansion and will challenge your leadership values and commitment to service excellence. Bringing together both More than anything we want to find that special someone who drives positivity promotes quality and consistency and enjoys long walks on the beach…

You love to …

• Have Fun
• Assist in the day-to-day leadership and management of a casual-fine dining restaurant
• Maintain and support the high standard of quality represented in our Food and Beverage programs.
• Co-ordinate and conduct pre-shift meetings and maintain daily communication for Food, Wine and Beverage details as they relate to service.
• Develop and maintain staff's product knowledge through ongoing training with the utilization of seminars and tastings.
• Culture a positive work environment where staff development and good work are recognized. You should have…
• Excellent interpersonal skills, guest service, and oral/written communication skills
• Strong computer and office administration skills
• The ability to train effectively and execute to deliver a great guest experience
• A passion for food, beverage and all things related to the restaurant business
• An ability to build and foster relationships
• High attention to detail
• A true passion for perfecting Guest Experiences and People Development.

Life in Leadership at Browns Crafthouse

Service Managers at Browns Crafthouse don’t just run a Restaurant – they stand shoulder to shoulder with their team, driving and demanding success by following a formula that works; systems, coaching and communication. They are the face of our restaurant, front and centre with our staff and guests, inside and outside our four walls. How do we know? Because we help you get there.

https://www.brownscrafthouse.com

Role/Responsibilities:

• Maintain/support the high standard of quality represented in our Food and Beverage programs
• Co-ordinate and conduct pre-shift meetings
• Maintain daily communication for Food, Wine and Beverage details as they relate to service
• Ability to create and culture a work environment where staff development and good work are recognized
• Increase check average, profitability and restaurant sales annually

Requirements:

• At least two years of supervisory or management experience working in the restaurant industry actively planning, coordinating, managing all aspects of the operation
• Excellent interpersonal skills, guest services, and oral/written communication skills
• A commitment to furthering your career through hard work and dedication, team development-Strong commitment to the highest quality service standards
• Strong Computer and office administration skills
• Ability to train effectively and execute to deliver a great guest experience
• Demonstrate a passion for food, beverage and all things related to the restaurant business
• Ability to build and foster relationships
• High attention to detail

Your compensation package includes:

• Total job compensation (base / Other) is 54k +
• Food Allowance
• Eligible to participate in Group Benefit program
• An opportunity to grow with the company as it executes its vision.

Job Types: Full-time, Permanent

Pay: $42,000.00-$46,000.00 per year

Benefits:

• Extended health care

Ability to commute/relocate:

• Regina, SK: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Leadership: 2 years (preferred)

Work Location: In person