Front of House - Supervisor

Moxies; Hamilton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Moxies in Hamilton, Ontario, is seeking driven individuals to join their Leadership Team. This role provides a chance to develop leadership skills while managing shifts and ensuring guest satisfaction. Ideal candidates will have previous serving experience in a full-service setting and demonstrate a passion for hospitality.

The role offers opportunities for personal growth, including leadership development seminars and the chance to work with senior leaders. Join Moxies to become part of an inclusive workplace that values diversity and teamwork.

Qualifications

• Previous serving experience in a full-service restaurant or bar.
• Hospitality driven towards guests and team members.
• Previous restaurant leadership experience considered an asset.

Responsibilities

• Actively lead shifts, managing budgetary goals.
• Ensure guest satisfaction throughout each shift.
• Contribute to team morale and support team members.

Skills

Leadership Skills

Guest Satisfaction

Hospitality Driven

Job description

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career‑enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front‑of‑house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
• Ensure complete guest satisfaction and guest connection throughout each shift
• Contribute to a positive team morale through contests and supporting team members on shift
• Handle guest concerns and compliments and develop and motivate the people around you to always be their best
• Be energetic and positive
• Be committed to being inclusive and embracing diversity

Key Requirements

• Previous serving experience in a full‑service restaurant or bar
• Hospitality driven towards guests and team members
• Previous restaurant leadership experience considered an asset

Opportunities

• Gain valuable leadership skills and experience
• Grow your career in our rapidly expanding company
• Cultivate your own development by working with senior leaders
• Attend leadership development seminars and conferences
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Equal Opportunity Employer Statement

Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [e-mail]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.