Service Manager

Flynn Group of Companies; City of Moncton; On-site; CAD 85,000 - 100,000; Full time

Benefits offered by this job

Bonus plan

RRSP matching

Career development

Job summary

Flynn Group of Companies in Canada is seeking a Service Manager to lead both office and field teams in delivering high‑quality services, while building strong client relationships and driving business growth.

The role oversees quotes, project schedules, invoicing, budgets, and safety compliance, partnering with the Superintendent to optimize performance and profitability.

Qualifications

• 5–7 years of progressive experience in the construction industry, ideally with exposure to service roofing, facility management or building envelope management.
• Proven leadership and supervisory experience with the ability to delegate, plan, and manage teams effectively.
• Demonstrated ability to build and maintain strong client and team relationships, with a focus on service excellence and long‑term growth.
• Entrepreneurial mindset with a proactive approach to business development and client satisfaction.
• Exceptional communication, organizational, and problem‑solving skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Proficient in Microsoft Office Suite, with hands‑on experience using industry tools such as Bluebeam and AutoCAD.

Responsibilities

• Lead and mentor a team of office staff and field employees, ensuring alignment with company goals and service standards.
• Build strong relationships with existing clients and actively pursue new business opportunities.
• Represent the company at industry events, trade shows, and networking functions.
• Collaborate with the Superintendent to manage workload, sales targets, and scheduling.
• Support initiatives that enhance employee engagement, recognition, and retention.
• Promote Flynn’s culture by modeling core values such as integrity, teamwork, and safety excellence.

Skills

Leadership & supervision

Client relationship development

Business development mindset

Communication

Organizational skills

Problem-solving

Multitasking

Tools

Bluebeam

AutoCAD

Microsoft Office

Job description

At Flynn, it's not just a job, it's a career

The Service Manager leads both office and field teams to deliver high-quality services. This role focuses on building client relationships, managing operations, and driving business growth.

Responsibilities

Team Leadership & Client Development

• Lead andmentora team of office staff and field employees,ensuring alignment with company goals and service standards.
• Build strong relationships with existing clients and actively pursue new business opportunities.
• Represent the company at industry events, trade shows,and networking functions.
• Collaborate with the Superintendent to managetheworkload, sales targets, and scheduling.
• Support initiatives that enhance employee engagement, recognition, and retention.
• Promote Flynn’s culture by modeling core values such as integrity,teamwork,and safety excellence.

Operations & Project Oversight

• Review and approve quotes and tenders for roofingmaintenance, repairs, and upgrades.
• Oversee the preparation of roof reports, including photos and pricing.
• Manage invoicing, accounts receivable, and overall workflow using Flynn’s custom app.
• Monitor department financials and budgets, ensuring profitability and efficiency.
• Collaborate with the Superintendent to manageand update project schedules and oversee safety audits.
• Make strategic decisions on staffing, equipment, and fleet expansion.

Requirements

• 5-7 years of progressive experience in the construction industry, ideally with exposure toserviceroofing,facility managementor building envelope management.
• Proven leadership and supervisory experience, with a strong ability to delegate, plan, and manage teams effectively.
• Demonstratetheability to build andmaintainstrong client and team relationships, with a focus on service excellence and long‑term growth.
• Entrepreneurial mindset with a proactive approach to business development and client satisfaction.
• Exceptional communication, organizational, and problem‑solving skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with hands‑on experience using industryspecific tools such as Bluebeam and AutoCAD.

What we Offer

• Competitive wages and benefits
• Structured bonus plan
• RRSP matching plan
• Great environment where our motto is “Flynn Family Winning Together”!
• On-going career development courses and programs through our in‑house Flynn University

$85,000 - $100,000 a year

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.