Service Manager

Cintas Corporation; Boucherville; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

RRSP and DPSP

Disability, Life and AD&D Insurance (

Job summary

Cintas Corporation in Canada seeks a Service Manager to directly oversee the customer-facing Service team. Responsibilities include hiring, performance management, and leading the team to achieve sales, profit, inventory and payroll goals while ensuring top-tier customer satisfaction.

You will provide hands-on support to service reps, train on sales techniques, manage budgets, and occasionally visit customers to assist in service delivery; a valid driver’s license is required, and a High School

Qualifications

• Required: A valid, full, unrestricted driver’s license.
• Required: High School Diploma/GED; Bachelor’s Degree or equivalent work experience preferred.

Responsibilities

• Directly manage the customer-facing Service team and oversee hiring and performance management.
• Lead the team to achieve sales, profit, inventory and payroll goals while maintaining customer satisfaction.
• Provide hands-on support to service representatives and, when needed, visit customers to assist in service delivery.
• Train the team on effective sales techniques and ensure a safe working environment.
• Manage budgets and handle operational issues affecting service quality.
• Drive a company vehicle to customer sites and assist with pickups/deliveries as required.
• Foster goodwill with customers and resolve escalated customer issues.

Skills

Customer service

Sales experience

Education

High School Diploma/GED

Bachelor’s Degree or equivalent

Job description

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Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• A valid, full, unrestricted\u2019s driver\u2019s license


• High School Diploma/GED; Bachelor\u2019s Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service


• Availability to start within two weeks after offer made/accepted

Benefits

Additionally, our employee-partners enjoy:

• Competitive Pay


• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)


• Disability, Life and AD\u2019D Insurance, 100% Company Paid


• Paid Vacation and Holidays


• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers\u2019 facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor\u2019s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization:Rental
Employee Status:Regular
Schedule:Full Time
Shift:1st Shift
Position Type: New Position

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