Service Manager

Cintas Canada; Mississauga; On-site; CAD 78,200 - 103,985; Full time

Benefits offered by this job

RRSP & DPSP

Insurance (Disability/Life/AD&D)

Paid vacation

Career development

Job summary

Cintas Canada seeks a Service Manager to lead the customer-facing Service team, hire and manage performance, and ensure a high level of customer satisfaction. You will drive sales, manage inventory and payroll, and provide hands-on support with field operations and customer visits.

Qualified candidates will have a valid driver’s license and educational credentials; management or industrial service experience is preferred, with availability to start within two weeks.

Qualifications

• Valid, full, unrestricted driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.

Responsibilities

• Directly manage the customer-facing Service team and lead by example.
• Hire, train, and evaluate staff; manage performance and budget.

Skills

Driver's license

Management experience

Industrial sales

Customer service

Education

High School Diploma/GED

Bachelor's degree or equivalent

Job description

Requisition Number: 231651

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

• A valid, full, unrestricted driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

Cintas provides extended health care coverage for many services not covered by the Provincial Health Care System. This coverage is provided at no cost to employee-partners.

• Competitive Pay
• Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Vacation and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

In accordance with applicable laws (including human rights and accessibility legislation), accommodations will be provided in all parts of the hiring process. Applicants are required to make their needs known in advance.

Equal Opportunity Employer

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, provincial, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: First Aid and Safety

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Position Type: Replacement