Service Coordinator, Mercedes-Benz Kitchener-Waterloo

Formulafordlincoln; Kitchener; On-site; CAD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Wellness days

Extended Health Care

Employee Assistance Program (EAP)

Life & Disability Insurance

Company Events

Employee Discounts

Job summary

Mercedes-Benz Kitchener-Waterloo is seeking a Service Administrator to help keep our service operations running smoothly with accuracy and a customer-first mindset. You will support the service team with orderly processes and clear communication.

In this role you will prepare repair orders, invoices and warranty documentation, schedule service appointments, and ensure day-to-day operations run efficiently while upholding high standards of quality and professionalism.

Qualifications

• Excellent organizational and communication skills.
• Confidence managing multiple priorities in a dynamic environment.
• Team-oriented mindset and commitment to delivering quality work.

Responsibilities

• Provide administrative support to the Service team with care and precision.
• Prepare repair orders, invoices, and warranty documentation with accuracy.
• Schedule service appointments and follow up with professionalism.
• Help ensure day-to-day operations run efficiently and seamlessly.

Skills

Organizational skills

Communication skills

Multitasking

Job description

Mercedes-Benz Kitchener-Waterloo | Service Coordinator | Opened on 08/19/2026 | Pay rate: $38000-45000 per year

Mercedes-Benz Kitchener-Waterloo - Kitchener, ON
Proud member of Pinnacle Automotive

Overview
At Mercedes-Benz Kitchener-Waterloo, we believe excellence begins with integrity, teamwork, and pride in the craft. As proud part of Pinnacle Automotive group, we offer more than a workplace - we offer a community built on trust, support, and shared success.

We're looking for a Service Administrator who can keep things running smoothly with accuracy, efficiency, and a customer-first approach.

What You'll Do

• Provide administrative support to the Service team with care and precision
• Prepare repair orders, invoices, and warranty documentation with accuracy
• Schedule service appointments and follow up with professionalism
• Help ensure day-to-day operations run efficiently and seamlessly

What You Bring

• Excellent organizational and communication skills
• Confidence managing multiple priorities in a dynamic environment
• A positive, team-oriented mindset and a commitment to delivering quality work

What Makes Us a Great Place to Work

• Paid Wellness days
• Extended Health Care
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Company Events
• Employee Discounts

Our Commitment to Inclusion Mercedes-Benz Kitchener-Waterloo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodation during any stage of the recruitment process, please let us know - we will work with you to meet your needs.