Service Coordinator

About Staffing Ltd.; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job description

Connecting you to Service Coordinator jobs in Surrey!

About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

Our highly reputable client is looking for a Service Coordinator to join their busy team located in Surrey, BC.

Job ID: 42456

Job Type: Direct Hire

Category: Administration

Location: Surrey, BC

The Service Coordinator will need to be a quick learner, with big picture thinking and the ability to anticipate needs and be proactive along with reactive. The ideal candidate will thrive in a fast-paced and customer-oriented role. They must also possess a strong technical aptitude, work well within a team, and be willing to go the extra mile.

If you are committed, diligent, and devoted to achieving sales and delivering exceptional service, apply today!

Duties and Responsibilities:

• Handle customer communications through phone, email, and face-to-face meetings, ensuring all inquiries are addressed effectively.
• Proactively contact customers to arrange service appointments and follow up as needed to confirm scheduling.
• Utilize business systems to schedule services, create work orders, prepare repair estimates, and ensure accurate billing through thorough review of work orders and timesheets.
• Manage parts and materials by organizing, stocking, and shipping items; oversee the receipt of incoming shipments and maintain cleanliness and organization of the warehouse.
• Collaborate with the service team and other departments to resolve customer issues promptly and effectively.

Education:

• A high school diploma is mandatory.
• Post-secondary education is preferred.

Qualifications:

• Clear background check.
• Valid driver's license.
• 5-year clean driver's abstract.

Experience:

• Previous experience with service coordination/service dispatching.
• Experience preparing technical sales quotations/proposals.
• Experience handling a high volume of paperwork and documentation.
• Knowledge of basic accounting procedures.

Skills:

• Able to build strong rapport with a variety of people.
• Professional communication and presentation.
• Strong written and verbal skills.
• Able to prioritize and multitask due to the frequently changing and high volume environment.
• Strong MS Office skills.

Base Salary: $60,000-$65,000 per year

• Base salary plus bonus and commission.
• Comprehensive benefits package included.

Work Hours:

• 8:00 am – 4:30 pm
• Monday – Friday
• Potential overtime on occasion.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion. At About Staffing, EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.

Frequently Asked Questions

What happens after I apply?

Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.

Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on. We are constantly posting administration jobs so check back with us regularly.

Please reference Job ID:42456 in your application.