Service Coordinator

Applied Industrial Technologies; Prince Albert; On-site; CAD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and bonus

Health, vision, and dental coverage

RRSP with company match

Paid vacation, sick time, and holidays

Tuition reimbursement and development

Community involvement opportunities

Job summary

Applied Canada is seeking a detail‑oriented service/order coordinator in Prince Albert, Saskatchewan. You will source repair parts, prepare quotes, and manage parts staging for technicians while ensuring accurate costing and timely communication with customers and vendors.

Preference is given to candidates with SAP experience, procurement know‑how, and a strong focus on quality control and safety.

Qualifications

• Proficient with computers including Microsoft Office and ERP software (SAP preferred).
• Related service experience in a shop environment.
• Experience with procurement and inventory management best practices.
• General understanding of steel components, properties and related welding and machining procedures.
• Service oriented with exposure to quality assurance and quality control.
• Ability to read, interpret and apply codes, standards, specifications, and drawings.
• Ability to prioritize and manage multiple tasks within structured deadlines.
• Excellent attention to detail and strong root cause analysis skills.

Responsibilities

• Work in a safe manner, lead by example and participate in the company safety program.
• Creating & updating service orders as required throughout the repair process.
• Source & order component repair parts; stage parts for technicians.
• Ensure accurate costing of all parts and services required to complete orders.
• Enter daily timecards for our technicians.
• Prepare basic component repair quotes and communicate options with the customer via phone and/or email.
• Communicate with vendors on order updates.
• Collaborate in a team environment to maintain high quality and service for Applied's customer base.

Skills

MS Office

SAP

Procurement

Inventory management

Read drawings

Root cause analysis

Safety awareness

Communication

Quality control

Tools

SAP

Job description

Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.

The Successful Candidate Will Be Responsible For

• Work in a safe manner, lead by example and participate in the company safety program.
• Creating & update service orders as required throughout the repair process.
• Source & order component repair parts. Stage parts for technicians.
• Ensure accurate costing of all parts and services required to complete orders.
• Enter daily timecards for our technicians.
• Prepare basic component repair quotes and communicate options with the customer via phone and/or email.
• Communicate with vendors on order updates.
• Work in a team environment to efficiently achieve a high standard of quality and service to Applied's extensive customer base

Preference will be given to candidates who possess the following qualifications:

• Proficient with computers including Microsoft Office and ERP software (SAP preferred)
• Related service experience in a shop environment
• Experience with procurement and inventory management best practices
• General understanding of steel components, properties and related welding and machining procedures.
• Service orientated with exposure to quality assurance and quality control.
• Ability to read, interpret and apply codes, standards, specifications, and drawings.
• Ability to prioritize and number of tasks and complete a variety of work assignments within structured deadlines.
• Extremely high level of attention to detail and strong root cause analysis skill.
• Ability to use both written and verbal skills to effectively communicate technical information.

You Will Be Part Of a Stable And Established Company With Consistently Strong Performance And Growth. We Encourage You To Contribute Fresh New Ideas. Here Is Just Some Of What We Have To Offer

• Competitive compensation and bonus opportunities
• Health, vision, and dental coverage, RRSP w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement and opportunities for development
• Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.