Service Assistant

Pfaff Automotive Partners Inc.; Vaughan; On-site; CAD 36,000 - 48,000; Full time

Job summary

Pfaff Automotive Partners Inc. is hiring a Service Assistant at Porsche Centre Vaughan in Vaughan, Ontario. The role supports service operations, greets customers, and coordinates daily tasks within a fast-paced automotive environment.

The ideal candidate has at least 1 year of automotive experience, can drive a manual transmission, and delivers exceptional customer service in English. The position offers a full-time schedule and a starting wage of $17.60 per hour.

Qualifications

• 1+ years experience in automotive field is an asset.
• Ability to drive a manual transmission is required.
• Superior customer service skills.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.

Responsibilities

• Greets and directs customers to the appropriate personnel.
• Understands verbal work orders and instructions.
• Reads material such as detailed forms, standard memos or letters.
• Contacts porters to assist in daily tasks.
• Ensures the coffee area is fully stocked and clean.
• Fill customer vehicles with windshield washer fluid.
• Wash vehicles after the service has been complete.
• Bring customer vehicles to an accessible parking spot available for pick up.
• All other duties as assigned by leadership.

Skills

Automotive experience

Manual transmission

Customer service

English communication

Job description

Service Assistant-Porsche Centre Vaughan, Vaughan, ON L4K 4V8Porsche Centre VaughanService AssistantDrive Your Career Forward with Pfaff AutomotiveAt Pfaff Automotive, part of the Lithia & Driveway organization, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing people who are passionate about providing memorable experiences for our guests and who want to make an impact—both in their store and across the company.We are looking for a Service Assistant to join our team at Porsche Centre Vaughan.What You'll DoGreets and directs customers to the appropriate personnel.Understands verbal work orders and instructions.Reads material such as detailed forms, standard memos or letters.Contacts porters to assist in daily tasks.Ensures the coffee area is fully stocked and clean.Fill customer vehicles with windshield washer fluid.Wash vehicles after the service has been complete.Bring customer vehicles to an accessible parking spot available for pick up.All other duties as assigned by leadership.What You'll Bring1+ years experience in automotive field is an asset.Ability to drive a manual transmission is required.Superior customer service skills.Excellent interpersonal, communication (verbal & written English) and customer service skills.Ability to work well in a fast-paced environment.Ability to work cohesively with employees and managers as part of a team.Acceptable driver's abstract and a valid driver's license in your province of residence.Reports To: Service ManagerPosition Availability: This is an existing vacancySchedule: Times vary, full timeCompensation Range: Starting wage $17.60/hourReady to Join the Ride?If you're a go-getter who's ready to wow people with your amazing customer service and grow your career with a company that invests in its people—Pfaff Automotive wants to hear from you. Apply today and start driving your future forward with Porsche Centre Vaughan!Total RewardsPfaff Automotive offers a comprehensive benefits package designed to support you and your family, with options that include:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTODisability CoverageLife InsuranceRRSP PlansEmployee Stock Purchase PlanProfessional Development & Growth OpportunitiesVehicle Purchase DiscountsEmployee Assistance & Wellness ProgramsAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].