Service Apprentice, Technician

Sentinel Dock & Door Solutions; Ottawa; On-site; CAD 32,000 - 41,000; Full time

Benefits offered by this job

Sentinel Training Facility

Medical, dental, and life insurance

Overtime pay

Job summary

Sentinel Dock & Door Solutions, Ottawa, is seeking a Service Apprentice/Technician to support repairs and maintenance of overhead doors and loading dock equipment. The role requires a valid driver’s license, comfort with heights, and a strong mechanical aptitude.

You will assist Lead technicians, complete work orders, and capture site photos for documentation while delivering excellent on-site customer service.

Qualifications

• Strong mechanical aptitude and comfort using hand and power tools.
• Clean, valid driver’s license and reliable transportation.
• Comfortable working at heights.
• Positive attitude and team-first mindset.

Responsibilities

• Assist Lead technicians with repairs and maintenance of overhead doors and loading dock equipment.
• Accurately complete work orders, inspection forms, and capture site photos for documentation.
• Maintain tools, equipment, and PPE to ensure readiness and compliance.
• Follow all safety protocols and contribute to a safe, professional work environment.
• Deliver outstanding customer service while representing the company on-site.

Skills

Mechanical aptitude

Tools

Hand tools

Power tools

Job description

Sentinel Dock & Door Solutions is one of Canada’s fastest-growing providers of commercial dock and door services - built by bringing together some of the best regional experts in the industry.

What does that mean for you? You’re not just joining a company - you’re joiningagrowing platform with real opportunity.As we expand across the market, we’re investing heavily in our people, our training, and the future of the trade.

Door Doctor located in Ottawapart of the Sentinel group, is looking for aService Apprentice, Technician who are the driving force behind our success - the heartbeat of our company. We’re looking for skilled, dedicated individuals to join our growing team.

Key Responsibilities:

• Assist Lead technicians with repairs and maintenance of overhead doors and loading dock equipment
• Accurately complete work orders, inspection forms, and capture site photos for documentation
• Maintain tools, equipment, and PPE to ensure readiness and compliance
• Follow all safety protocols and contribute to a safe, professional work environment
• Deliver outstanding customer service while representing the company on-site

What we're looking for:

• Clean, valid driver’s license and reliable transportation
• Strong mechanical aptitude and confidence using hand and power tools
• Comfortable working at heights
• Positive attitude and a team-first mindset

Assets:

• Experience with loading docks and commercial overhead doors
• Welding or millwright experience

What's in it for you?

• Access to the Sentinel Training Facility, designed to set our technical team up for success and provide a clear progressive career path - a first-of-its-kind in the dock and door industry. This unique approach ensures our technicians have the tools, knowledge, and support to grow and thrive
• Competitive hourly wage: Starting at $23.00 (based on experience) plus paid overtime
• Comprehensive health coverage:medical, dental, and life insurance