Service and Sales Coordinator

XPEL India Private Limited; Regina; On-site; CAD 42,000 - 62,000; Full time

Job summary

XPEL is seeking a Service and Sales Coordinator to ensure customers have a pleasant, informed, and professional experience at XPEL installation locations. You will assist with product questions, scheduling of installs, order tracking, and invoicing while maintaining inventories and supporting the Market Manager.

The role emphasizes strong communication, organization, and independent work, with duties extending to vehicle check-ins and occasional vehicle shuttling.

Qualifications

• High School Diploma or GED required.
• 18+ years old with 2 years of driving experience.
• Current and valid driver’s license with a clean driving record.
• Insurability requirements under the company’s motor vehicle policy.
• 2+ years' experience in a sales or administrative role.
• Proficient with Excel, Word, PowerPoint and MS Office applications.
• Excellent phone, interpersonal, and organizational skills.
• Ability to work independently with limited supervision.

Responsibilities

• Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services.
• Assist with creating and maintaining installer schedules and scheduling of customer installs.
• Track order progress and communicate with customers accordingly.
• Check-in vehicles and inspect for pre-existing damages.
• Creating estimates, invoicing and billing.
• Reporting and processing of RA’s and payment credits.
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain shelf quantities.
• Create and review job lists for all locations.
• Assist the Market Manager with administrative and office work as needed.
• Occasionally help shuttle vehicles between locations (driver license required).

Skills

Customer service

Communication

Time management

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

Job Summary:

The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations.

Job Duties

• Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
• Assist with creating and maintaining installer schedules and scheduling of customer installs
• Track order progress and communicate with customers accordingly
• Check-in vehicles and inspect for pre-existing damages
• Creating estimates, invoicing and billing
• Reporting and processing of RA’s and payment credits.
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
• Create are review job lists for all locations
• Assisting the Market Manager with administrative and office work as needed
• Occasionally helping to shuttle vehicles from one location to another (current driver license required)
• Other duties as assigned

Job Requirements

• High School Diploma or GED
• 18+ years old with 2 years of driving experience.
• Must have a current and valid driver’s license with a clean driving record.
• Must meet insurability requirements under the company’s motor vehicle insurance policy.
• 2+ years' experience preferred in a sales or administrative role
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
• Ability to communicate professionally and effectively
• Excellent phone, interpersonal, and organizational skills
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.