Service and Sales Coordinator

XPEL Canada; Regina; On-site; CAD 40,000 - 56,000; Full time

Job summary

XPEL Canada in Regina seeks a Service and Sales Coordinator to ensure a pleasant, informed, and professional experience for customers at XPEL installation locations. You will gain product knowledge, assist with questions, and help create installer schedules and invoicing.

You will also track orders, check vehicles for pre-existing damages, manage inventory, and support the Market Manager with office tasks. A driver’s license is required for occasional vehicle shuttle duties.

Qualifications

• High School Diploma or GED required.
• 18+ years old with 2 years driving experience.
• Valid driver's license with clean record.
• Insurability per company policy.
• 2+ years in sales or administrative role preferred.
• Proficient in Excel, Word, PowerPoint and MS Office.

Responsibilities

• Gaining knowledge of XPEL products.
• Assisting customers with questions on XPEL products and services.
• Assist with creating and maintaining installer schedules and scheduling of customer installs.
• Track order progress and communicate with customers accordingly.
• Check-in vehicles and inspect for pre-existing damages.
• Creating estimates, invoicing and billing.
• Reporting and processing of RA’s and payment credits.
• Supply and inventory maintenance, ordering supplies as necessary.
• Oversee orders for all locations.
• Create and review job lists for all locations.
• Assist Market Manager with administrative tasks as needed.
• Occasionally shuttle vehicles between locations (driver license required).
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Microsoft Office

Job description

Job Summary

The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations.

Job Duties

• Gaining knowledge of XPEL products
• Assisting customers with questions on XPEL products and services
• Assist with creating and maintaining installer schedules and scheduling of customer installs
• Track order progress and communicate with customers accordingly
• Check-in vehicles and inspect for pre-existing damages
• Creating estimates, invoicing and billing
• Reporting and processing of RA’s and payment credits.
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
• Create are review job lists for all locations
• Assisting the Market Manager with administrative and office work as needed
• Occasionally helping to shuttle vehicles from one location to another (current driver license required)
• Other duties as assigned

Job Requirements

• High School Diploma or GED
• 18+ years old with 2 years of driving experience
• Must have a current and valid driver’s license with a clean driving record
• Must meet insurability requirements under the company’s motor vehicle insurance policy
• 2+ years' experience preferred in a sales or administrative role
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
• Ability to communicate professionally and effectively
• Excellent phone, interpersonal, and organizational skills
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since the day XPEL was founded, we’ve strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and office applications, there’s sure to be a solution to fit your needs.