Front Desk Administrator & Sales Advisor

X Detailing; Calgary; On-site; CAD 35,000 - 48,000; Full time

Job summary

X Detailing in Calgary, AB is seeking a sharp, highly organized Front Desk Administrator & Sales Advisor to be the first point of contact for clients. You will drive sales, upsell premium packages like ceramic coatings and PPF, manage front of house, and keep operations running smoothly with precise scheduling and basic bookkeeping.

Fluent English, strong communication, and a professional demeanor are essential.

Qualifications

• Fluent English spoken and written.
• Experience in sales, especially with high-ticket services.
• Must be highly organized and able to multitask.
• Comfortable using CRM and booking systems.

Responsibilities

• Drive sales by explaining services and upselling premium packages.
• Manage the front of house and greet clients with energy and professionalism.
• Communicate clearly via phone, email, and in person; follow up with leads.
• Keep scheduling, logs, payments, and basic bookkeeping organized.

Skills

Impeccable English

Sales experience

Highly organized

Tech-savvy

In-person presence

Tools

CRM software

Booking systems

Job description

Are you a natural conversationalist who loves closing a sale and keeping a fast-paced environment organized?

X Detailing is looking for a sharp, highly organized, and energetic Front Desk Administrator & Sales Advisor to be the first point of contact for our clients. We specialize in high-end automotive detailing, paint protection film (PPF), paintless dent repair (PDR), and autobody services. The person at our front desk isn't just doing data entry — they are the face of the business, a vital part of our sales engine, and the glue that keeps the shop running smoothly.

If you have flawless communication skills, a knack for sales, and take pride in delivering a premium customer experience, we want you on our team.

What You Will Do

• Drive sales. Confidently explain our service menus, answer technical questions (we will train you on the details), and comfortably upsell clients on premium packages like ceramic coatings and PPF.
• Manage the front of house. Greet walk-in clients with energy and professionalism, so they feel confident leaving their vehicles in our hands.
• Communicate flawlessly. Answer phone calls, respond to online inquiries, and follow up with leads in professional English.
• Keep us organized. Manage the booking calendar, dispatch daily job logs to the shop technicians, process payments, and assist with basic bookkeeping.

What We Are Looking For

• Impeccable English. Fluency in both spoken and written English is non-negotiable. You must be able to draft professional emails and speak clearly over the phone without hesitation.
• Sales experience. You are not afraid to ask for the sale, overcome objections gracefully, and explain the value of high-ticket services.
• Highly organized. You can juggle phone calls, walk-ins, and technician schedules without dropping the ball.
• Tech-savvy. Comfortable learning and navigating CRM software, booking systems, and basic administrative tools.
• Local and present. This role is 100% in person at our Calgary facility on Macleod Trail SW. Remote work is not an option.

Bonus Points If You

• Have an interest in the automotive industry or car culture.
• Have prior experience in front-of-house hospitality, high-end retail, or automotive service advising.