Service and Sales Coordinator

XPEL, Inc.; Regina; Hybrid; CAD 32,000 - 45,000; Full time

Job summary

XPEL, Inc. in Regina, SK is seeking a Service and Sales Coordinator to ensure customers have a pleasant, informed, and professional experience when inquiring about products and services at XPEL installation locations.

You will learn about XPEL products, assist customers with questions, help create and maintain installer schedules, track order progress, check-in vehicles and inspect for pre-existing damages, and handle estimates and invoicing.

Qualifications

• High School Diploma or GED required.
• 2+ years in sales or administrative role.
• Valid driver’s license with a clean record.
• Strong Microsoft Office skills (Excel/Word/PowerPoint).
• Excellent phone and interpersonal communication.
• Ability to work independently with limited supervision.

Responsibilities

• Learn XPEL products and assist customers with questions.
• Create and maintain installer schedules and customer installs.
• Track order progress and communicate updates to customers.
• Check-in vehicles and inspect for pre-existing damages.
• Create estimates and handle invoicing and billing.
• Process RA’s and payment credits; manage returns.
• Supply and inventory maintenance; order supplies as needed.
• Create and review job lists for locations; assist Market Manager.
• Assist with general administrative tasks; may shuttle vehicles.

Skills

Driving experience

Customer service

Microsoft Excel

Microsoft Word

PowerPoint

MS Office

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

MS Office Suite

Job description

## Service and Sales CoordinatorApply: Regina, SK: Full time: Posted Today: R-102383**Job Summary:**The Service and Sales Coordinator ensures that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL installation locations.**Job Duties*** Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services* Assist with creating and maintaining installer schedules and scheduling of customer installs* Track order progress and communicate with customers accordingly* Check-in vehicles and inspect for pre-existing damages* Creating estimates, invoicing and billing* Reporting and processing of RA’s and payment credits.* Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations* Create are review job lists for all locations* Assisting the Market Manager with administrative and office work as needed* Occasionally helping to shuttle vehicles from one location to another (current driver license required)* Other duties as assigned**Job Requirements*** High School Diploma or GED* 18+ years old with 2 years of driving experience.* Must have a current and valid driver’s license with a clean driving record.* Must meet insurability requirements under the company’s motor vehicle insurance policy.* 2+ years' experience preferred in a sales or administrative role* Knowledge of Excel, Word, Power Point and General Microsoft Office Applications* Ability to communicate professionally and effectively* Excellent phone, interpersonal, and organizational skills* Demonstrates a sense of urgency and timeliness* Ability to work independently with limited supervision* Demonstrates a sense of urgency and timeliness* Ability to work independently with limited supervision