Service Advisor, Shop Team Lead

Scotlynn Group; Vittoria; On-site; CAD 65,000 - 100,000; Full time

Benefits offered by this job

Benefits Plan

Employee & Family Assistance Plan

Corporate chef

Community Volunteer Program

Paid Time Off

Job summary

Scotlynn Group in Vittoria, Ontario, is hiring a Service Lead to manage a shop team of mechanics and AZ drivers. The role emphasizes safety, budgeting, and strong communication; prior 310T experience not required.

Responsibilities include supervising fleet service, reviewing maintenance schedules, diagnostics, and supporting drivers, with a Monday–Friday 7am–5pm schedule and on-call support. The organization offers a robust benefits plan and community initiatives.

Qualifications

• Strong time management and organizational skills.
• Experience with Microsoft Office suite.
• Leadership and communication abilities.
• Experience in the automotive industry preferred but not required.
• Intermediate Excel skills.
• Service compliance with MTO regulations.

Responsibilities

• Execute and supervise the service of Scotlynn fleet of trucks & trailers.
• Review maintenance schedule and work orders.
• Diagnose, service and perform preventative maintenance of storage and equipment/machinery.
• Test and adjust repaired systems to performance specifications.
• Provide clear communication and excellent customer service to drivers and customers.
• On-call availability to support drivers.

Skills

Time management

Microsoft Office

Leadership

Communication

Excel

MTO regulations

Tools

Microsoft Office

Job description

With the continued growth in the industry, Scotlynn is currently hiring a Service Lead for our shop in Vittoria, ON. This role is for organized individuals who are passionate about the transportation industry and supporting a team of mechanics and AZ drivers.

Previous experience in 310T Truck & Trailer Mechanics/Maintenance is NOT a requirement; we hire for attitude and work ethic.

ABOUT YOU

Successful Scotlynn Candidates Have:

• Time management and organizational skills
• Experience with Microsoft suite of products
• Leadership and strong communication skills
• Previous experience working in the automotive industry, shops preferred but not mandatory
• Intermediate level of Excel skills
• Service compliance with MTO regulations
• A desire to learn, grow and support others

Work experience from the following industries is welcomed and appreciated: licensed or apprentice mechanics (310T or 310S), service advisors, logistics, dispatch, AZ drivers.

ABOUT US

Scotlynn is a multinational produce grower and transportation provider specializing in time-sensitive refrigerated products. Every aspect of our operation highlights our passion for doing it better – our attention to detail, our open communication, our state-of-the-art equipment, and our comprehensive farming procedures.

THE ROLE

Along with leading a team of dedicated mechanics, the Service Lead will be communicating with drivers and shop administration, organizing the team while upholding safety standards and budgets. Integrity, communication, and passion are essential to this role.

HOW YOU’LL SUCCEED WITH SCOTLYNN

• Executing & supervising the service of the Scotlynn fleet of trucks & trailers
• Review maintenance schedule and work orders
• Diagnostic, service and preventative maintenance of storage and equipment/machinery
• Test and adjust repaired systems to performance specifications
• Provide clear communication and excellent customer service skills to drivers and customers in a team environment
• On-call availability to provide support to drivers is required in this role

WHAT WE OFFER

• Competitive Benefits Plan and Employee and Family Assistance Plan
• $65,000 - $100,000 annual salary, based on experience
• Corporate chef providing healthy meal options
• Opportunities to strengthen local communities through “Community Volunteer Program” initiatives
• Rewarding, collaborative and lively workplace culture
• Paid Time Off

YOUR COMMITMENT

• Full Time Permanent
• Straight days
• Work Monday – Friday, 7am – 5pm, rotating weekends as needed
• After-hour phone calls to support drivers as needed

Additional Information

Scotlynn is an equal opportunity employer and will seek to accommodate the needs of individuals with disabilities in a manner that most respects their dignity. Accommodations are available on request for candidates taking part in all aspects of the selection process. For any questions or accommodation requests, please reach out to our onboarding team at [e-mail] or 1-800-263-9117 ext 2535. All candidates are encouraged to apply.