Service Advisor — Growth, Training & Customer Experience

Dilawri Group of Companies; Markham; Hybrid; CAD 54,000 - 66,000; Full time

Job summary

Dilawri Group of Companies in Markham, Ontario, is seeking a Service Advisor at Markham Kia to deliver exceptional customer experiences and drive service sales. You'll greet customers, explain repairs, and guide vehicle care with a team‑oriented approach.

This role offers a competitive pay rate and opportunities to grow within Canada's largest automotive group, renowned for integrity and innovation. Join a collaborative environment that values excellence and customer satisfaction.

Qualifications

• CDK experience preferred.
• Aptitude for customer relations/service.
• Ability to sell required maintenance.
• Ability to work as part of a TEAM.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide front-line customer service and sales for the Service Department.
• Greeting customers on the phone or in the dealership.
• Explaining the nature of repairs.
• Advising customers how to look after their vehicles.
• Scheduling appointments.
• Selling labour.
• Providing an extraordinary experience for all customers.

Skills

CDK experience

Customer relations

Sales

Team player

Fast-paced environment

Tools

CDK

Job description

Dilawri Group of Companies in Markham, Ontario, is seeking a Service Advisor at Markham Kia to deliver exceptional customer experiences and drive service sales. You'll greet customers, explain repairs, and guide vehicle care with a team‑oriented approach.

This role offers a competitive pay rate and opportunities to grow within Canada's largest automotive group, renowned for integrity and innovation. Join a collaborative environment that values excellence and customer satisfaction.