Service Advisor: Growth & Team‑Oriented Customer Care

Bosch Truck Group; Vernon; Hybrid; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for growth

Supportive work environment

Job summary

Bosch Truck Group Inc. is seeking a Service Advisor for our Vernon dealership to help manage daily service department work and guide customers from their first inquiry through invoice completion. You will build lasting relationships and ensure smooth shop operation while coordinating with technicians to maximize service opportunities and customer satisfaction.

This role offers growth within a team committed to reliability, safety, and service excellence in a dynamic automotive environment.

Qualifications

• High school diploma or equivalent.
• Experience in dealership roles is preferred.
• Additional education in related fields is a plus.

Responsibilities

• Find and prioritize service opportunities by reviewing history and diagnostics.
• Increase service sales by recommending maintenance and creating work orders.
• Improve shop efficiency by coordinating scheduling and resources.
• Provide excellent customer service and update customers on changes.
• Build strong relationships by reviewing finished work and obtaining feedback.
• Support a positive team environment by promoting teamwork and continuous learning.

Skills

Communication

Customer service

Problem solving

Time management

Education

High school diploma or equivalent

Job description

Bosch Truck Group Inc. is seeking a Service Advisor for our Vernon dealership to help manage daily service department work and guide customers from their first inquiry through invoice completion. You will build lasting relationships and ensure smooth shop operation while coordinating with technicians to maximize service opportunities and customer satisfaction.

This role offers growth within a team committed to reliability, safety, and service excellence in a dynamic automotive environment.