Service Advisor Audi Thornhill Thornhill, ON

Dilawri Group of Companies; Vaughan; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Service Advisor to enhance customer experiences at their Audi dealership. This role offers the chance to thrive in a fast-paced environment, providing exceptional service and sales support. You will engage with customers, recommend repairs, and ensure their vehicles are well cared for. With a focus on teamwork and continuous learning, this position is perfect for those eager to grow their careers in a supportive and performance-driven culture. Join a company that values excellence and offers numerous opportunities for advancement.

Benefits

Competitive compensation

Employee support and training programs

Career growth opportunities

Employee discount programs

Work-life balance

Qualifications

• Experience with CDK preferred for effective service management.
• Strong communication skills essential for customer interactions.

Responsibilities

• Provide front-line customer service and sales for the Service Department.
• Schedule appointments and provide repair recommendations.

Skills

CDK experience

Strong communication skills

Ability to sell required maintenance

Teamwork

Ability to work in a fast-paced environment

Job description

WANT TO WORK for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a Service Advisor to join the team at Audi Thornhill.

Apply for this position if you:

• Want to work in an ever-changing market
• Enjoy working in a fast-paced environment where adaptive skills lead to success
• Want to be part of an organization leading the way with analytical leadership and empowerment
• Have no management experience but have a drive to learn and evolve

Responsibilities:

• Provide front-line customer service and sales for the Service Department
• Greet customers on the phone or in the dealership
• Provide repair recommendations
• Explain the nature of repairs
• Advise customers on how to look after their vehicles
• Schedule appointments
• Sell labour
• Provide an extraordinary experience for all customers

Qualifications:

• CDK experience preferred
• Strong communication skills
• Ability to sell required maintenance
• Ability to work as part of a TEAM
• Ability to work in a fast-paced environment

What We Offer:

• Competitive compensation
• Employee support and training programs
• Wide array of career growth and advancement opportunities
• Employee discount programs
• Work-life balance

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

ABOUT US

Dilawri Group of Companies represents 83 dealerships nationwide, with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence, and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career. We offer a “promote from within” culture, training, solid pay plans, benefits, and perks including employee incentives on vehicle purchases, parts, and service.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.