Service Advisor

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Full benefits

Competitive pay

Family assistance program

Collaborative environment

Job summary

Scarborough Toyota in Toronto is looking for a Service Advisor to join our customer-focused team. You will act as the liaison between customers and our technicians, guiding service recommendations and ensuring timely, friendly, and high-quality maintenance.

You will document customer concerns on repair orders, review work with customers at delivery, and help upsell appropriate services while maintaining a commitment to accurate, first-time fix integrity.

Qualifications

• Valid driver's license.
• Experience in the automotive industry preferred.

Responsibilities

• Act as liaison between customer and technicians.
• Recommend required service and repairs.
• Handle scheduled maintenance service requests.
• Sell additional services when appropriate.
• Document customer concerns on the repair order and review with the customer at delivery.

Skills

Valid driver's license

Experience in automotive industry

Job description

Scarborough Toyota is currently seeking a Service Advisor to join our team of customer focused professionals.

Purpose/Summary of Position:

The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery.

Candidates must possess:

• Valid driver’s license
• Experience in the automotive industry preferred

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Scarborough Toyota is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process,please contact us at [phone] ext 4004 or [e-mail] tomake your needs known in advance.