Service Advisor

Capital Automotive Group; Regina; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Financial stability

Work/Life balance

Health benefits

Employee perks

RRSP options

Career growth

Family leave

Job summary

Capital GMC Buick Cadillac Regina is seeking a Service Advisor to welcome customers, diagnose vehicle concerns, and provide clear cost estimates. You will stay connected with clients throughout their visit and work closely with technicians and parts staff to ensure smooth service and high customer satisfaction.

The role emphasizes honesty, energy, and a commitment to making every service visit effortless. Ideal candidates have 1–2 years of automotive service experience, preferably in an OEM

Qualifications

• 1–2 years of automotive service experience; OEM dealership background preferred.
• Strong customer-facing communication and problem-solving skills.
• Team player with goal-driven attitude; valid driver's license.

Responsibilities

• Welcome customers with a smile and identify their needs.
• Diagnose and explain vehicle concerns clearly.
• Prepare transparent cost estimates and repair orders.
• Maintain communication with customers throughout their visit.
• Collaborate with technicians and parts team to keep work flowing.
• Deliver top-tier customer satisfaction and service excellence.

Skills

Automotive service experience

OEM dealership experience

Customer service

Communication

Team collaboration

Driver’s license

Job description

Company: Capital GMC Buick Cadillac Regina

Shift Your Career into High Gear

You know cars. You know people. And you know how to make every service visit feel effortless.

If that sounds like you, it’s time to join the team at Capital GMC Buick Cadillac Regina, where we take pride in doing things differently.

You want to be a part of this!!

We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.

What You’ll Do

• Welcome customers with a smile and genuine interest in their needs
• Diagnose and explain vehicle concerns in clear, simple terms
• Prepare transparent cost estimates and repair orders
• Stay connected with customers throughout their visit, no surprises just great service
• Work closely with our technicians and parts team to keep everything running smoothly
• Deliver top-tier results in customer satisfaction and service excellence

What’s In It for You (The Capital Advantage)

We're one of Canada's Best Managed Companies for a reason!

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions – because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You’ll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What We’re Looking For

• 1-2 years of automotive service experience, with prior experience in an OEM dealership environment preferred; a sales and customer service background is an asset.
• Friendly, confident communicator with experience in customer-facing roles
• Team player with a drive to hit goals and deliver results
• Adaptable nature that thrives in fast-paced environmentsValid driver’s license and a passion for the automotive industry

At Capital GMC Buick Cadillac Regina, every customer counts and every team member matters. Shift your career into high gear

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.