Service Advisor (Toyota)

Plaza Kia; Milton; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Group Benefits Program

Competitive compensation package

Ongoing training initiatives

Positive team atmosphere

Opportunity for growth within our org

Job summary

Milton Toyota is seeking an enthusiastic Automotive Service Advisor to join our growing service team in Milton, ON. We are willing to train those without automotive experience and help you build a career with our dealership group.

As the primary contact for service customers, you will greet clients warmly, explain maintenance options, and provide estimates for diagnostics to promote the sale of labor and parts.

Qualifications

• 1+ year of sales or customer service experience preferred.
• A valid ON driver’s licence and clean driver’s abstract required.
• Flexibility to work two evenings, and every other Saturday.

Responsibilities

• Act as the primary contact for service customers, greeting them warmly and creating a positive Toyota brand impression.
• Explain maintenance options, promote services, and advise on labor and parts estimates.
• Provide diagnostic recommendations and estimates to support service repairs and customer decisions.

Skills

Excellent communication

Organizational skills

Follow-up skills

Presentation skills

Team player

PBS knowledge

Tools

PBS

Job description

Service Advisor (Toyota) Pay Rate: $60000 - 100000 per year Milton Toyota

Introduction

Milton Toyota is looking for an enthusiastic Automotive Service Advisor to join our winning service team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World! We are willing to train those without automotive experience.

This is an ideal opportunity for an individual looking for an opportunity to break into automotive service and/or someone making a career change. It is a foot in the door to then grow with our group of companies.

*this is a replacement hire

Company

Based in Milton, ON, Milton Toyota is a member of a well-respected automotive group that includes three dealerships in Milton. In its nearly 60 years of being in the automotive business, our group believes in making its customers feel welcome and comfortable, and are passionate about providing a 'wow' experience.

What We Offer:

• Group Benefits Program
• Competitive compensation package
• Ongoing training initiatives
• Positive team atmosphere
• Opportunity for growth within our organization

With over 160 talented employees working in our dealership group, Milton Toyota is committed to hiring and retaining the very best. Start your career with us today!

Position Overview

Work as a member of our Service Advisor Team in acting as the primary contact for our service customers you will be expected to create the impression of the Toyota brand, promoting and ensuring a high level of customer satisfaction. You will helping us create a 'wow' factor with our service clients by promptly and warmly greeting customers, enhancing the sale of labor and parts and advising and providing recommendations and estimates for the diagnosis of vehicle problem(s).

Skill Requirements

• Excellent communication and interpersonal skills and a desire to ensure 100% customer satisfaction
• Excellent organizational skills - being able to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times
• Excellent follow-up skills
• Good presentation skills, able to explain the features, benefits and advantages of recommended services and required repairs to customers while their vehicles are in for servicing
• A team player with a positive attitude
• Working knowledge of the PBS operating system and warranty procedures would be an asset (but willing to train)

Requirements

• Minimum one (1) year of sales/customer service experience preferred
• A valid ON driver's licence and clean driver’s abstract are required for this role
• Flexibility to work two evenings, and every other Saturday