Service Advisor

Midas FREDERICTON 9585; Fredericton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent automotive service provider located in Fredericton, New Brunswick, is seeking a Service Advisor. The role involves supporting the Shop Manager to optimize retail sales while delivering superior customer service. Responsibilities include developing estimates, interpreting inspection results, and enhancing shop profitability. Candidates should possess general automotive knowledge and at least 1 year of experience in the industry. A valid driver’s license and flexible schedule are required for this position.

Qualifications

• 1 year experience in the automotive industry is required.
• Valid driver’s license is necessary.
• Must have a flexible schedule including weekends, evenings, and holidays.

Responsibilities

• Develop and present estimates and sell jobs to customers.
• Interpret inspection results and present findings to customers.
• Contribute to the effectiveness of peers to promote success.

Skills

General automotive knowledge

Customer service skills

Sales skills

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Valid driver’s license
• Ability to work a flexible schedule including weekends, evenings, and holidays

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.