Service Advisor

Steele Auto Group; Corner Brook; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Matched retirement

Health & dental plans

Mental health support

Employee discounts

Boot reimbursement

Steele University

Job summary

City Chrysler in Corner Brook, NL is seeking a Service Attendant to guide clients through their service experiences from start to finish. You will assess vehicle concerns, confirm coverage, prepare estimates, and document repairs while keeping clients informed and confident in the process.

The role emphasizes a friendly, professional demeanor, attention to detail, and a collaborative approach within a dealership environment. Training and growth opportunities are available.

Qualifications

• Experience in a dealership or automotive service environment preferred.
• Excellent communication and interpersonal skills.
• Strong planning and multi-tasking abilities.

Responsibilities

• Welcoming clients with professionalism and listening to understand vehicle concerns.
• Confirming service coverage or warranties and communicating next steps.
• Preparing estimates for labour, parts and materials.
• Creating detailed repair orders reflecting input and diagnostics.
• Keeping clients informed with updates and timelines.
• Maintaining accurate service records and aligning with standards.
• Identifying ways to enhance the client experience.

Skills

Customer service

Communication

Dealership experience

Problem solving

Organization

Driver's license

Education

High school diploma

Job description

City Chrysler
119 O'Connell Dr
Corner Brook, NL A2H 6H6, CAN

Description

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Where Service Meets Excellence, Join City Chrysler as a Service Attendant

At City Chrysler, every client interaction reflects our commitment to quality, trust, and a customer-first approach. As a Service Attendant,you’ll be the friendly face and trusted guide for our clients, ensuring their City Chrysler experience is smooth, efficient, and worry-free. With your expertise and attention to detail, you’ll navigate customers through their service needs, ensuring their expectations are not only met but exceeded.

This isn’t just a service role, it’s an opportunity to own the customer experience from start to finish. If you’re passionate about building relationships, clear communication, and delivering a top-tier service experience, we invite you to join a team that values both its clients and its people.

What your day looks like:

• Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
• Accurately confirming service coverage or warranties and clearly communicating next steps.
• Preparing precise estimates for labour, parts and materials.
• Creating detailed repair orders that reflect both client input and technician diagnostics.
• Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up.
• Maintaining accurate service records and staying aligned with City Chrysler's service standards.
• Proactively identifying ways to enhance the client experience through every interaction.

What you bring to the team:

• Experience in a dealership is great, if not, don’t worry just bring your positive attitude!
• A hands-on, problem-solving attitude, ready to jump in, tackle challenges, and keep things moving
• Excellent communication and interpersonal skills.
• A professional, composed and collaborative mindset.
• Strong organizational skills and the ability to manage multiple priorities.
• A valid driver’s license with a clean driving abstract.

Why You will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

• 100% Matched Retirement Savings Plan – Because your future matters
• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support – 24/6 confidential support for you and your family through EFAP.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement – Reimbursement immediately, no waiting required!
• Access to Steele University – you willget engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, weensure thatevery candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We arehere to support you in every step of the way.