Server, RSBG

MLSE (Maple Leaf Sports & Entertainment Partnership); Toronto; On-site; CAD 23,000 - 28,000; Full time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a hospitality professional to deliver food and beverage service to guests, upholding our vision and values at our venues.

You will set up dining spaces, assist during service, and provide menu guidance while maintaining speed, accuracy, and guest satisfaction in a fast-paced environment.

Qualifications

• 3+ years experience in a high volume restaurant environment.
• Smart Serve certification required.
• Excellent interpersonal and communication skills.
• Knowledge of POS systems an asset.
• Work well under pressure; balance multiple tasks simultaneously.
• Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays.

Responsibilities

• Set dining room for service.
• Prepare for service; polish cutlery/glassware, stock side stations.
• Provide friendly and informed responses regarding menu and wine selections.
• Deliver timely food and beverage service according to restaurant standards.
• Advise on and promote items on the menu.
• Order items with speed and accuracy.
• Maintain a clean and sanitary workstation.
• Run food efficiently with a sense of urgency.
• Remove dirty dishes, glassware and cutlery.
• Replenish stock/work area.
• Complete assigned side duties quickly and accurately.
• Adhere to MLSE service standards and policies.
• Follow MLSE Health & Safety policies and procedures.
• Work in compliance with the Occupational Health & Safety Act.

Skills

Interpersonal communication

Work under pressure

Shift flexibility

Customer service

Tools

POS systems

Job description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

• We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for.

Job Description

As a valuable member of the RS team, you will deliver winning food and beverage service to our guests at all times by living our Vision and Values.

Responsibilities

• Set dining room for service.


• Prepare for service; polish cutlery/glassware, stock side stations, etc.


• Provide friendly and informed response to questions regarding menu and wine selections.


• Deliver timely food and beverage service according to specific restaurant standards as advised by the Service Manager.


• Advice on and promote items on the menu.


• Order items with speed and accuracy.


• Maintain a clean and sanitary workstation.


• Run Food efficiently and with a sense of urgency.


• Removal of all dirty dishes, glassware and cutlery.


• Replenish / stock work area.


• Quick and detailed completion of assigned side duties.


• Adhere to MLSE service standards and policies.


• Follow all MLSE Health & Safety policies and procedures.


• Work in compliance with the provisions of the Occupational Health & Safety Act.

Qualifications

• 3+ years experience in a high volume restaurant environment.


• Smart Serve certification required.


• Excellent interpersonal and communication skills.


• Knowledge of POS systems an asset.


• Work well under pressure; balance multiple tasks simultaneously.


• Must be available to work a variety of shifts including days, afternoons, evenings, weekends and holidays.

Job Posting Compensation Range/Rate

$17.70 / hour

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At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.