Host, RSBG

mlse; Toronto; On-site; CAD 25,000 - 29,000; Part time

Job summary

Maple Leaf Sports & Entertainment Partnership (MLSE) is seeking a part-time Host to welcome guests, manage seating, and uphold service standards at its Toronto venues. The role requires Smart Serve certification and a track record in fast-paced dining settings.

You will work across shifts, including weekends and holidays, ensuring a smooth dining experience while collaborating with the service team to meet guest expectations. Competitive hourly compensation is offered.

Qualifications

• Must be Smart Serve Certified.
• 2+ years of hosting position experience preferred.
• Previous experience in high-volume restaurants preferred.
• Excellent interpersonal and communication skills.
• Work well under pressure and handle multiple tasks simultaneously.

Responsibilities

• Welcome guests in a professional and friendly manner.
• Ensure all menus are clean and tidy before the start of each shift.
• Review reservations and update guest profiles.
• Present and maintain menus.
• Assist with seating plans and seat guests accordingly.
• Communicate special requests to the team and anticipate guest needs.
• Support with additional duties as needed by managers.
• Adhere to MLSE Service Standards and Health & Safety policies.

Skills

Interpersonal skills

Communication skills

Education

Smart Serve Certification

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams - and world‑class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. **

Job Description

RESPONSIBILITIES

• Welcome guests in a professional and friendly manner, displaying welcoming body language and creating a positive first impression
• Ensure all menus are clean and tidy before the start of each shift.
• Review reservations; update and maintain guest profiles.
• Present and maintain menus.
• Work with the Service Manager to prepare and organize seating plans.
• Seat guests according to the seating plan.
• Communicate any special requests to the team.
• Use intuition to predict guest needs and requests.
• Create a lasting impression, personalize your farewells.
• Maximize the capacity of the dining room by assisting with table re-setting and other duties as the need arises.
• Assist Bussers, Servers, Bartenders, and Managers as needed.
• Support with any duties necessary in times of need as requested by managers
• Knowledge of our food and beverage offerings including product allergies
• Complete washroom checks
• Adhere to MLSE Service Standards and Policies.
• Follow all MLSE Health & Safety Policies and Procedures.
• Work in compliance with the provisions of the Occupational Health & Safety Act.

REQUIREMENTS

• Must be available to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays.
• Must be Smart Serve Certified.
• 2+ years of hosting position experience preferred.
• Previous experience in high-volume restaurants preferred.
• Excellent interpersonal and communication skills.
• Work well under pressure and handle multiple tasks simultaneously.

Application Deadline

Please apply by: Monday, August 24 at 11:59 pm.

Compensation

Job Posting Compensation Range/Rate: $18.48 / hour

EEO Statement

At MLSE, we are committed to building an equitable , diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail] . This email is only for accommodation requests. Resumes sent to this email address will not be considered.