Server (Part-Time Contract)

Hermès Paris; Vancouver; On-site; CAD 28,000 - 34,000; Full time

Job summary

Hermès Vancouver boutique is seeking a Server to act as an ambassador by elevating guest experience through impeccable service. Your main focus is seamlessly managing premium refreshments and snacks with grace.

You will prepare and present high-end beverages, maintain a discreet, attentive presence, and keep the boutique's floor and kitchenette clean, organized, and stocked. Certification and weekend flexibility are required.

Qualifications

• Smart Serve Ontario Certification is required.
• 2+ years of experience in high-end hospitality or luxury services.
• Excellent personal presentation and professional demeanor.
• Strong organizational skills and attention to detail.
• Weekend availability and flexibility.

Responsibilities

• Seamlessly prepare and present high-end coffee, tea, beverages, and light snacks to guests with grace and etiquette.
• Maintain a respectful, discreet, and attentive presence reflecting elevated service standards.
• Keep store floor, kitchenette, and seating areas clean, organized, and restocked.
• Manage inventory for beverages, snacks, chinaware, and linens, ensuring readiness.
• Anticipate guest needs quietly and maintain an elegant, calm store presence.

Skills

Smart Serve

Hospitality

Guest service

Discretion

Job description

About the Role

The Server will act as an ambassador of the Hermès Vancouver boutique by elevating the guest experience through impec\u00c3\u00a7able service. Your primary focus is seamlessly managing our premium refreshments and snack services.

Key Tasks & Responsibilities

• Seamlessly prepare and present high-end coffee, tea, beverages, and light snacks to guests with the highest level of grace and etiquette.
• Maintain a consistently respectful, discreet, and attentive presence, ensuring all client interactions reflect the elevated service standards and refined atmosphere of the boutique.
• Keep the store floor, kitchenette, and seating spaces clean, organized, and restocked throughout the day.
• Manage inventory levels for beverages, snacks, fine chinaware, and linens, ensuring everything is pristine and readily available.
• Anticipate guest needs quietly and efficiently, maintaining an elegant and calm presence in the store.

Requirements & Qualifications

• Must have a valid Smart Serve Ontario Certification.
• 2+ years of experience in high-end hospitality, luxury lounges, fine dining, or premium concierge services.
• Exceptional personal presentation, a warm yet professional posture, and a natural ability to move and work gracefully.
• Strong organizational skills with a sharp eye for detail, cleanliness, and visual presentation.
• Flexibility to work retail hours, including weekends, according to the needs of the boutique.
• Food Handler Certification is an asset.

Compensation & Position Vacancy

The rate for this position is $20-25per hour. This position is for an existing vacancy.