Server (Part-Time Contract)

Hermès; Toronto; On-site; CAD 27,552 - 34,440; Part time

Job summary

Hermès is seeking a Server for its Toronto boutique, dedicated to providing an exceptional guest experience through impeccable service. The Server will prepare high-end beverages and light snacks, ensuring all aspects reflect the elevated service standards of Hermès.

The ideal candidate should have 2+ years of experience in luxury hospitality and possess a valid Smart Serve Ontario Certification. The position offers a rate of $20-25 per hour, working retail hours, including weekends.

Qualifications

• 2+ years of experience in high-end hospitality, luxury lounges, fine dining, or premium concierge services.
• Must have a valid Smart Serve Ontario Certification.
• Flexibility to work retail hours, including weekends.

Responsibilities

• Seamlessly prepare and present high-end beverages and snacks.
• Ensure a respectful and attentive guest experience.
• Maintain cleanliness and organization of store areas.
• Manage inventory levels for hospitality supplies.

Skills

High-end hospitality experience

Strong organizational skills

Exceptional personal presentation

Education

Smart Serve Ontario Certification

Food Handler Certification (asset)

Job description

About The Role

The Server will act as an ambassador of the Hermès Toronto boutique by elevating the guest experience through impeccable service. Your primary focus is seamlessly managing our premium refreshments and snack services.

Key Tasks & Responsibilities

• Seamlessly prepare and present high‑end coffee, tea, beverages, and light snacks to guests with the highest level of grace and etiquette.
• Maintain a consistently respectful, discreet, and attentive presence, ensuring all client interactions reflect the elevated service standards and refined atmosphere of the boutique.
• Keep the store floor, kitchenette, and seating spaces clean, organized, and restocked throughout the day.
• Manage inventory levels for beverages, snacks, fine chinaware, and linens, ensuring everything is pristine and readily available.
• Anticipate guest needs quietly and efficiently, maintaining an elegant and calm presence in the store.

Requirements & Qualifications

• Must have a valid Smart Serve Ontario Certification.
• 2+ years of experience in high‑end hospitality, luxury lounges, fine dining, or premium concierge services.
• Exceptional personal presentation, a warm yet professional posture, and a natural ability to move and work gracefully.
• Strong organizational skills with a sharp eye for detail, cleanliness, and visual presentation.
• Flexibility to work retail hours, including weekends, according to the needs of the boutique.
• Food Handler Certification is an asset.

Compensation & Position Vacancy

The rate for this position is $20‑25 per hour. This position is for an existing vacancy.