Server (Part-Time Contract)

HERMES MAROQUINERIE-SELLERIE (HMS); Vancouver; On-site; CAD 28,000 - 34,000; Full time

Job summary

Hermès Vancouver boutique is seeking a polished Server to elevate the guest experience by providing impeccable service and premium refreshments in a refined setting. You will prepare and present high-end beverages and light snacks with grace, ensuring every guest feels welcomed.

Maintain a clean, organized space; manage inventory; anticipate guest needs; uphold elevated standards and discretion; weekends may be required to support boutique operations.

Qualifications

• Must have a valid Smart Serve Ontario Certification.
• 2+ years of experience in high-end hospitality, luxury lounges, fine dining, or premium concierge services.
• Food Handler Certification is an asset.
• Flexibility to work retail hours, including weekends, according to the needs of the boutique.

Responsibilities

• Seamlessly prepare and present high-end coffee, tea, beverages, and light snacks to guests with the highest level of grace and etiquette.
• Maintain a consistently respectful, discreet, and attentive presence, ensuring all client interactions reflect the elevated service standards and refined atmosphere of the boutique.
• Keep the store floor, kitchenette, and seating spaces clean, organized, and restocked throughout the day.
• Manage inventory levels for beverages, snacks, fine chinaware, and linens, ensuring everything is pristine and readily available.
• Anticipate guest needs quietly and efficiently, maintaining an elegant and calm presence in the store.

Skills

High-end hospitality

Excellent personal presentation

Strong organizational skills

Discretion and professionalism

Customer service mindset

Job description

About the Role

The Server will act as an ambassador of the Hermès Vancouver boutique by elevating the guest experience through impec\u00c3\u00a7able service. Your primary focus is seamlessly managing our premium refreshments and snack services.

Key Tasks & Responsibilities

• Seamlessly prepare and present high-end coffee, tea, beverages, and light snacks to guests with the highest level of grace and etiquette.
• Maintain a consistently respectful, discreet, and attentive presence, ensuring all client interactions reflect the elevated service standards and refined atmosphere of the boutique.
• Keep the store floor, kitchenette, and seating spaces clean, organized, and restocked throughout the day.
• Manage inventory levels for beverages, snacks, fine chinaware, and linens, ensuring everything is pristine and readily available.
• Anticipate guest needs quietly and efficiently, maintaining an elegant and calm presence in the store.

Requirements & Qualifications

• Must have a valid Smart Serve Ontario Certification.
• 2+ years of experience in high-end hospitality, luxury lounges, fine dining, or premium concierge services.
• Exceptional personal presentation, a warm yet professional posture, and a natural ability to move and work gracefully.
• Strong organizational skills with a sharp eye for detail, cleanliness, and visual presentation.
• Flexibility to work retail hours, including weekends, according to the needs of the boutique.
• Food Handler Certification is an asset.

Compensation & Position Vacancy

The rate for this position is $20-25per hour. This position is for an existing vacancy.