Server

Natural Factors; Vancouver; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a historic west coast restaurant in Vancouver! As a server, you'll deliver exceptional guest service in a dynamic environment, ensuring each guest enjoys a memorable dining experience. With a focus on local and Italian cuisine, you'll engage with guests, assist them with menu selections, and uphold high service standards. This role offers the chance to grow in a supportive team culture, where your contributions are valued. If you're passionate about hospitality and eager to learn, this is the perfect opportunity for you!

Benefits

Staff Discounts

Teamwork Culture

Hands-on Training

Fast-paced Work Environment

Qualifications

• 2+ years of upscale casual and/or fine-dining serving experience.
• Strong wine knowledge and fine-dining experience is an asset.

Responsibilities

• Deliver exceptional guest service and create memorable dining experiences.
• Assist guests with menu items and handle billing efficiently.

Skills

Guest Service

Wine Knowledge

Problem Solving

Teamwork

Organization Skills

Education

Serving it Right Certification

Job description

Who We Are

Welcome to the Water St. Café & 2nd Floor Gastown, a true west coast hospitality experience located in the historic Gastown district! We are a growing company and excited to be in one of the most spectacular restaurant locations in Vancouver. We are an upscale casual restaurant that focuses on Local BC & Italian influenced fair in our 1906 heritage building and speakeasy live music venue the 2nd Floor Gastown. We have an extensive wine and cocktail program to compliment every dining experience for our guests. We strive to deliver luxury service for our guests from the moment they arrive, to the end of their meal, we want their time with us to be memorable.

The Role

We are looking for a server to join our energetic and dynamic team. Our successful server will demonstrate a strong work ethic, is team driven and has the ambition to deliver exceptional guest service.

What You’ll Do

• Deliver excellent and engaging guest service, creating a memorable dining experience for each and every guest
• Assist guests regarding menu items in an informative and helpful way
• Order and settle bills to various payment methods
• Follow restaurant policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
  
  

Our Ideal Candidate

• 2+ years of Upscale Casual and/or Fine-Dining restaurant serving experience in a similar establishment.
• Demonstrates honesty, openness and kindness
• Friendly and outgoing, positive attitude and energy at all times
• Self-motivated learner, goal orientated
• Strong organization skill, able to work calmly and effectively under pressure
• Set an example for a respectful, collaborative team while demonstrating appropriate working behaviors
• Problem solving abilities and efficient conflict resolution
• Strong wine knowledge and fine-dining experience is an asset
• Required: Serving it Right Certification
  
  

What We Offer

• Industry wages with gratuities, staff discounts
• A strong culture of teamwork, culture and a fun and fast-paced work environment
• Development and hands-on training to grow your career alongside our expert leaders in hospitality
  
  

If this sounds like the role for you, please submit your resume.

We look forward to meeting you!