Server

Sienna Senior Living; New Tecumseth; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading senior living organization in Ontario is seeking a Dining Room Server to provide exceptional hospitality in dining room service for residents. This role requires a Smart Serve designation or equivalent and one year of dining service experience. The ideal candidate will demonstrate strong customer service skills, work well independently and in a team, and maintain high standards of cleanliness and safety. Join us to make a difference in the lives of seniors.

Benefits

Competitive salary and vacation package

Health & Dental benefits

Employee Share Purchase Plan

Continuous learning and growth

Welcoming culture valuing diversity

Qualifications

• One year experience in dining room service is required.
• Knowledge of aging process is an asset.
• Must work in accordance with health and safety policies.

Responsibilities

• Support hospitality-style dining room service needs of residents.
• Assist with food preparation and presentation under Chef's direction.
• Maintain cleanliness and sanitation standards in food preparation.

Skills

Customer service skills

Independent work

Team collaboration

Effective communication

Education

Smart Serve designation or Serve It Right (SIRS)

Safe Food Handling Certification

Job description

Casual - Day Shifts

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

If this resonates with you, please keep reading:

What Sienna Offers:

• A competitive salary and vacation package
• Health & Dental benefits program
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What You’ll Be Doing

• Reporting to the Food and Beverage Manager or designate, the Dining Room Server is accountable to support all aspects of hospitality style dining room service to meet the needs of the Residents in accordance with legislative requirements and organization standards.
• Responsible for all aspects of hospitality style dining service utilizing the Ready, Set, Serve Program as it applies to the serving areas, setting, serving and cleaning tables;
• Assists with the preparation and presentation of food under the direction of the Chef;
• Practices and maintains established standards for cleanliness and sanitation throughout all aspects of food preparation and service as required by the health department;
• Promotes and tracks a la carte and wine service sales in accordance with prescribed procedures;
• Complies with all provincial regulations, established food and beverage department policies and procedures and ORCA standards to ensure the department is tour ready;
• Participates in drills to prepare for emergencies and attends all education sessions in relation to emergency preparedness.
• Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act

What you need to know

• Must have the Smart Serve designation OR Serve It Right (SIRS) designation (for Saskatchewan locations) and one year experience in dining room service;
• Ability to work independently and/or as a member of a team;
• Safe Food Handling Certification preferred;
• Experience working with seniors and knowledge of the aging process an asset;
• Proven customer service skills to work with residents of various cultural backgrounds
• Effective verbal and written English communication skills required

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.