Server

Torsap Thai Kitchen; Gananoque; On-site; CAD 20,664 - 27,552; Full time

Job summary

Torsap Thai Kitchen in Gananoque, Ontario, is looking for a Server with bartending responsibilities. You will be responsible for greeting guests, taking orders, preparing drinks, and ensuring high standards of food safety. Ideal candidates should hold Smart Serve and Food Handler certifications. The role requires strong customer service skills, teamwork, and the ability to manage multiple tasks effectively while maintaining a friendly atmosphere.

Qualifications

• Strong ability to provide excellent customer service and manage multiple tables effectively.
• Proficiency in food safety and sanitation practices.
• Experience with drink preparation and bar management is a plus.

Responsibilities

• Greet guests warmly and take their orders.
• Prepare and serve drinks following standard recipes.
• Ensure cleanliness and organization of the bar area.
• Monitor inventory and restock bar supplies.
• Engage with guests and provide recommendations.

Skills

Customer service

Food safety standards

Drink preparation

Inventory management

Professionalism

Teamwork

Education

Smart Serve certification

Food Handler certification

Job description

Server Responsibilities

• Greet guests warmly and promptly
• Present menus and explain specials
• Make food & beverage recommendations
• Take accurate orders and relay them to kitchen/bar
• Check on guests regularly without being intrusive
• Handle guest complaints professionally and resolve issues
• Ensure correct table setup (cutlery, napkins, glassware)
• Maintain proper course timing (apps → mains → desserts)
• Deliver food and drinks accurately
• Clear plates and reset tables quickly
• Manage multiple tables efficiently
• Present bills clearly and promptly
• Process payments (cash, card, POS systems)
• Handle tips and split bills correctly
• Maintain clean tables and service stations
• Follow food safety and sanitation standards
• Ensure personal grooming and hygiene

Team Coordination

• Communicate with kitchen and bar staff
• Assist fellow servers during rush hours
• Support smooth service flow

Bartender Responsibilities

1. Drink Preparation

• Prepare alcoholic & non-alcoholic beverages accurately
• Follow standard recipes and portion control
• Garnish drinks professionally
• Maintain speed and consistency during busy hours

2. Bar Management

• Set up and stock the bar before service
• Monitor inventory (liquor, mixers, garnishes)
• Restock and order supplies when needed
• Ensure proper storage of alcohol

3. Customer Interaction

• Engage with guests at the bar
• Recommend drinks based on preferences
• Create a welcoming and energetic atmosphere

4. Compliance & Safety

• Check IDs and verify legal drinking age
• Avoid over-serving alcohol
• Handle intoxicated guests responsibly
• Follow local alcohol laws and regulations

5. Cleanliness & Maintenance

• Keep bar area clean and organized
• Wash glassware and tools properly
• Maintain equipment (shakers, taps, etc.)

Certification

Smart Serve
Food Handler