Senior VP, Applications Support & Data Reliability

Citi; Mississauga; On-site; CAD 145,000 - 218,000; Full time

Job summary

The Applications Support Senior Manager at Citi in Mississauga leads a professional team within Data - Production Management, ensuring stability and data quality of regulatory platforms to meet MiFID II, Dodd-Frank, and Volcker requirements.

With 10+ years in Application/Production Support and strong leadership, you will guide incident management, capacity planning, and governance, while mentoring staff and optimizing IT services across global regulatory initiatives.

Qualifications

• 10+ years in Applications/Production Support or similar, with people management experience.
• Proven track record in influencing senior stakeholders and delivering IT services improvements.
• Strong communication, problem solving, and leadership capabilities.

Responsibilities

• Lead a team or multiple teams including budget, planning, and performance reviews.
• Drive improvements in service levels, incident and problem management, and knowledge sharing.

Skills

Stakeholder management

Project management

Team leadership

Mentorship

Communication

Negotiation

Education

Bachelor's degree

Post-graduate degree

Tools

UNIX/Linux

Shell scripting

Python

Java

SQL

MongoDB

Hadoop

Kafka

ELK

OpenShift

Tibco EMS

Autosys

Job description

The Applications Support Senior Manager at Citi in Mississauga leads a professional team within Data - Production Management, ensuring stability and data quality of regulatory platforms to meet MiFID II, Dodd-Frank, and Volcker requirements.

With 10+ years in Application/Production Support and strong leadership, you will guide incident management, capacity planning, and governance, while mentoring staff and optimizing IT services across global regulatory initiatives.