Senior UX Researcher — Hybrid, Impactful User Insights

Placements24; Kimberley; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical & retirement benefits

Hybrid work model

Learning & development opportunities

Collaborative team

Research autonomy

Supportive environment

Job summary

Placements24 is seeking a Senior UI/UX Researcher for its Kimberley office to lead user research across digital product teams. You will employ qualitative and quantitative methods to uncover user needs and translate insights into actionable design recommendations.

Responsibilities include planning studies, creating personas and journey maps, presenting findings to cross-functional teams, and mentoring junior researchers.

Qualifications

• Master's or Ph.D. in HCI, Psychology, Anthropology, Sociology, Information Science, or related field.
• Minimum of 5 years of professional UX research experience.
• Experience planning and executing a variety of research methods.
• Strong analytical and synthesis skills.
• Excellent written and verbal communication; presenting findings to diverse audiences.
• Portfolio showcasing previous research projects is highly desirable.

Responsibilities

• Plan, design, and conduct user research studies using a range of methodologies.
• Analyze research data to identify key user needs, pain points, and behaviors.
• Develop personas, journey maps, and other artifacts to represent user insights.
• Present research findings and actionable recommendations to cross-functional teams.
• Collaborate with UI/UX designers to ensure insights are integrated into product design.
• Define research objectives with product managers to align with business goals.
• Advocate for the user throughout the product lifecycle.
• Stay current with UX research trends and best practices.
• Mentor junior researchers and contribute to team expertise.
• Contribute to development of research processes and tools.

Skills

UX research

Qualitative methods

Quantitative methods

Communication skills

Education

Master's or PhD in HCI/related field

Tools

Research tools

Research platforms

Job description

Placements24 is seeking a Senior UI/UX Researcher for its Kimberley office to lead user research across digital product teams. You will employ qualitative and quantitative methods to uncover user needs and translate insights into actionable design recommendations.

Responsibilities include planning studies, creating personas and journey maps, presenting findings to cross-functional teams, and mentoring junior researchers.