Sr. UX Researcher

Insight Global; Toronto; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

Insight Global is seeking a UX Researcher for a Big 5 Banking client in Toronto. The role involves conducting extensive user research to inform the redesign of the homebuyer journey, collaborating closely with a design team from ideation to launch, and effectively communicating findings to stakeholders. Ideal candidates will have significant experience in UX research, demonstrating success in presenting data-driven insights.

Qualifications

• 5+ years professional experience in strictly UX Research roles.
• Private sector research experience.
• End-to-end product experience, supporting designs from ideation to launch.

Responsibilities

• Conduct user research and analyze data to inform product designs.
• Develop research plans with clear objectives and write informative reports.
• Recruit targeted end-users for specific research studies.

Skills

UX Research

Data Analysis

Mixed Methods Research

Usability Testing

A/B Testing

Stakeholder Management

Job description

1 week ago Be among the first 25 applicants

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $63.00/hr

Direct message the job poster from Insight Global

Technical and Business Recruiter at Insight Global

• 6x Month Contract with extensions
• Hybrid role 3 days on site

Job Description

Insight Global is seeking a UX Researcher for a Big 5 Banking client. You will be responsible for conducting user research and analyzing data to inform multiple product designs (specifically for a redesign of the homebuyer journey with the bank). You will work closely with the design team from ideation to launch in order to implement design choices that improve user experience. You will also be responsible for developing a well-crafted research plan with clear research objectives, writing usability research screeners and discussion guides, and recruiting targeted end-users for specific research studies. You will be expected to write clear, informative reports outlining goals, methods, and results.

Required Skills & Experience

5+ years professional experience in strictly UX Research roles

Private sector research experience

Experience delivering research data to senior executives

Mixed Methods experience (usability testing, surveys, A/B testing, moderated and unmoderated interviews, etc.)

End-to-end product experience, supporting designs from ideation to launch

Strength in clearly presenting research, justifying ideas in cross-functional settings, and fostering strong stakeholder relationships.

Nice to Have Skills & Experience

Experience on research projects with internal (employee) and external (customer) users

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Research

• Industries

  Banking

Referrals increase your chances of interviewing at Insight Global by 2x

Get notified about new User Experience Researcher jobs in Toronto, Ontario, Canada.

User Experience Designer, UXD Fusion (Toronto)

Staff UX Research Operations (12 Month Fixed-Term Contract)

Digital Accessibility Advisor (18 month contract)

Senior Manager, Product Experience Design and Digital

Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)

Principal Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)

Product Researcher - Master’s Level Internship

Learning Content Specialist - Autodesk Forma

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.