Senior UI/UX Researcher

Placements24; Kimberley; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical & retirement benefits

Hybrid work model

Learning & development opportunities

Collaborative team

Research autonomy

Supportive environment

Job summary

Placements24 is seeking a Senior UI/UX Researcher for its Kimberley office to lead user research across digital product teams. You will employ qualitative and quantitative methods to uncover user needs and translate insights into actionable design recommendations.

Responsibilities include planning studies, creating personas and journey maps, presenting findings to cross-functional teams, and mentoring junior researchers.

Qualifications

• Master's or Ph.D. in HCI, Psychology, Anthropology, Sociology, Information Science, or related field.
• Minimum of 5 years of professional UX research experience.
• Experience planning and executing a variety of research methods.
• Strong analytical and synthesis skills.
• Excellent written and verbal communication; presenting findings to diverse audiences.
• Portfolio showcasing previous research projects is highly desirable.

Responsibilities

• Plan, design, and conduct user research studies using a range of methodologies.
• Analyze research data to identify key user needs, pain points, and behaviors.
• Develop personas, journey maps, and other artifacts to represent user insights.
• Present research findings and actionable recommendations to cross-functional teams.
• Collaborate with UI/UX designers to ensure insights are integrated into product design.
• Define research objectives with product managers to align with business goals.
• Advocate for the user throughout the product lifecycle.
• Stay current with UX research trends and best practices.
• Mentor junior researchers and contribute to team expertise.
• Contribute to development of research processes and tools.

Skills

UX research

Qualitative methods

Quantitative methods

Communication skills

Education

Master's or PhD in HCI/related field

Tools

Research tools

Research platforms

Job description

About the Role

Our client, a forward-thinking digital product development firm located in Kimberley , is seeking an experienced Senior UI/UX Researcher to join their growing team. This role is dedicated to deeply understanding user needs and behaviors to inform the design and development of intuitive and effective digital products. You will lead user research initiatives, employing a variety of qualitative and quantitative methods to gather insights. The ideal candidate possesses a strong analytical mindset, excellent communication skills, and a passion for uncovering user truths. You will collaborate closely with UI/UX designers, product managers, and developers to translate research findings into actionable design recommendations. This is a significant opportunity to influence product strategy and user experience at a foundational level within a collaborative and innovative company.

Key Responsibilities

• Plan, design, and conduct user research studies using a range of methodologies (e.g., user interviews, surveys, usability testing, card sorting, contextual inquiry).
• Analyze research data to identify key user needs, pain points, and behaviors.
• Develop comprehensive user personas, journey maps, and other artifacts to represent user insights.
• Present research findings and actionable recommendations to cross-functional teams and stakeholders.
• Collaborate with UI/UX designers to ensure research insights are effectively integrated into product design.
• Work with product managers to define research objectives aligned with business goals.
• Advocate for the user throughout the product development lifecycle.
• Stay current with the latest trends and best practices in UX research and methodology.
• Mentor junior researchers and contribute to the team's research expertise.
• Contribute to the development of research processes and tools.

Requirements

Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, Information Science, or a related field. Minimum of 5 years of professional experience in UX research or a similar role. Proven experience planning and executing a variety of research methods. Strong analytical and synthesis skills, with the ability to translate complex data into clear insights. Excellent written and verbal communication skills, with experience presenting findings to diverse audiences. Proficiency with research tools and platforms. Familiarity with design thinking principles and user-centered design processes. Ability to work independently and manage multiple research projects simultaneously. Experience collaborating effectively with design, product, and engineering teams. A portfolio showcasing previous research projects and their impact is highly desirable.

Benefits

• Our client offers a competitive salary, commensurate with your experience and qualifications.
• A comprehensive benefits package, including medical aid and a retirement savings plan.
• This role is based in our offices in Kimberley, supporting a hybrid work model that balances in-office collaboration with remote flexibility.
• Opportunities for continuous learning and professional development, including workshops and access to relevant conferences.
• Passionate and collaborative team dedicated to creating exceptional user experiences.
• Autonomy to drive impactful research initiatives and contribute significantly to product success.
• Supportive environment where your contributions are valued and recognized.