Senior UX Designer: Lead Research & Service Design

Dawninfotek; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Dawninfotek in Toronto, Canada is seeking a Senior UX Designer to lead end-to-end design initiatives, including user research, service design, and stakeholder collaboration. You will drive design direction and ensure consistency with digital service standards.

The role emphasizes developing reusable patterns, communicating concepts through wireframes and prototypes, and promoting best practices across teams. Experience with accessibility and design systems is valued.

Qualifications

• 3-5 years of UX design experience including interaction, UI, information, and graphic design.
• 3-5 years in service design with workshops, research sessions, analyses, and guiding design direction.

Responsibilities

• Oversee end-to-end design projects including user research and service design.
• Lead primary and secondary user research; document journeys, personas, and segmentation.
• Develop and communicate design concepts via wireframes, prototypes, and user flows to meet digital standards.

Skills

UX design

User research

Service design

Stakeholder engagement

Performance measurement

Design collaboration

Tools

Figma

Adobe XD

InVision

Job description

Dawninfotek in Toronto, Canada is seeking a Senior UX Designer to lead end-to-end design initiatives, including user research, service design, and stakeholder collaboration. You will drive design direction and ensure consistency with digital service standards.

The role emphasizes developing reusable patterns, communicating concepts through wireframes and prototypes, and promoting best practices across teams. Experience with accessibility and design systems is valued.