Senior Service Design Lead: Research & Blueprints

Rubicon Path; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian technology firm is seeking a Senior UX Designer with over 6 years of experience in service design. This role involves conducting user research, facilitating stakeholder workshops, and developing service design solutions. Candidates should have strong collaboration and data-driven decision-making skills. The position is based in Toronto, Ontario, and requires in-person collaboration for certain activities.

Qualifications

• 6+ years of experience in service design and UX.
• Ability to plan and lead user research and workshops.
• Strong communication and leadership skills.

Responsibilities

• Conduct stakeholder mapping and outreach for engagement.
• Develop user research plans and document user journeys.
• Lead service design activities and deliverables.

Skills

Service Design

User Research

Prototyping

Facilitation

Data Analysis

Job description

A leading Canadian technology firm is seeking a Senior UX Designer with over 6 years of experience in service design. This role involves conducting user research, facilitating stakeholder workshops, and developing service design solutions. Candidates should have strong collaboration and data-driven decision-making skills. The position is based in Toronto, Ontario, and requires in-person collaboration for certain activities.