Senior Technician - Service Repair

Socket.dev; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Educational assistance

Paid time off

Comprehensive insurance options

Retirement savings benefits

Job summary

Wesco is seeking a Senior Service Repair Technician to operate on site at customer locations, install advanced equipment, diagnose issues, and train staff. You will identify problems and present practical solutions while supporting service and repair activities across multiple sites.

The role requires a high school diploma or equivalent, WHMIS/TDG or forklift certification preferred, and 3–5 years of service/repair plus customer service experience.

Qualifications

• High school diploma or equivalent required.
• WHMIS/TDG or forklift operations certification preferred.
• 3 years of service and repair experience.
• 3 years of customer service experience.

Responsibilities

• Develop and present repair proposals and quotes for clients.
• Ensure daily activity log is completed by service team.
• Monitor monthly service/repair sales and report to management.
• Service and repair restoration, abatement, respiratory, and confined space equipment.

Skills

MS Office

Verbal and written communication

Lifting up to 50 lbs

Stamina for standing/walking

Education

High school degree or equivalent

WHMIS/TDG/forklift license preferred

Job description

Shifts:Monday through Friday; 8:00 a.m. - 4:30 p.m.

Why You’ll Love Wesco

When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us.

A Day in The Life of a Senior Service Repair Technician

As a Senior Service Repair Technician, you will operate on site at customer locations and provide advanced equipment installation, diagnose equipment problems, and train employees. You will be in charge of identifying issues and presenting solutions.

• Develop and present proposals and quotes to clients for repair
• Ensure service team completes activity log daily
• Monitor and track monthly sales for service and repair department and reports statistics to management
• Service and repair restoration, abatement, respiratory, and confined space equipment
• Conducts in-house or on-site DOP testing

What’s in it for You

• Wesco is not just a job, but a company where you can learn, develop, and build your career! In addition to training and development opportunities we offer educational assistance so you can pursue your passions
• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, retirement savings benefits (vary by country), and more.
• National discounts on commonly used items (computers, appliances, services, etc.)

*Benefits may vary by location and union environment

Education & Experience

• High school degree or equivalent required
• Certificate or license in WHMIS, TDG or forklift operations preferred
• 3 years required; 5 years preferred service and repair experience
• 3 years required; 5 years preferred customer service experience

Skills & Requirements

• Proficient in Microsoft Office applications
• Strong verbal and written skills
• Ability to lift up to 50 pounds
• Ability to stand or walk for extended periods

Are You Ready to Launch Your Career with Wesco?

Founded in 1922, Wesco has grown and transformed into an industry-leading Fortune 250 supply chain solutions company. Join us as we build, connect, power, and protect the world.

https://www.Wesco.com/careers

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are availablehere.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefitsand active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco hereand apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates(“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.