Senior Technical Writer & Instructional Designer

TechDigital Group; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

TechDigital Group is seeking a Technical Writer and Instructional Designer to create effective documentation for cloud-based applications. The ideal candidate has over 5 years of experience working on software documentation for non-technical audiences and can transform complex information into engaging instructional materials.

You will collaborate with various teams to meet user needs while utilizing tools like MadCap Flare. Strong communication skills and a user-centric mindset are essential for success in this role.

Qualifications

• 5+ years working on software documentation projects for a non-technical audience.
• Excellent writing and communication skills with the ability to explain technical concepts simply.
• Experience creating documentation for different audiences using a single repository with conditional tags.

Responsibilities

• Write end-user documentation for cloud-based software applications.
• Design instructional materials transforming technical information into engaging content.
• Lead projects through the development lifecycle while communicating with key partners.

Skills

Technical writing for non-technical audience

Excellent communication skills

User-centric thinking

Experience with instructional design

Strong time management skills

Advanced graphics skills (PowerPoint)

Experience with MadCap Flare

HTML5/CSS

Tools

MadCap Flare

Jira

Confluence

Job description

TechDigital Group is seeking a Technical Writer and Instructional Designer to create effective documentation for cloud-based applications. The ideal candidate has over 5 years of experience working on software documentation for non-technical audiences and can transform complex information into engaging instructional materials.

You will collaborate with various teams to meet user needs while utilizing tools like MadCap Flare. Strong communication skills and a user-centric mindset are essential for success in this role.