Senior Technical Analyst - Network

Vancouver Airport Authority; Canada; On-site; CAD 99,000 - 131,000; Full time

Job summary

An established industry player is seeking a Senior Technical Analyst - Network to lead technical strategies and manage IT systems. This pivotal role involves overseeing operational activities, guiding teams, and ensuring the security and efficiency of network systems. With a focus on innovation and improvement, you will collaborate with various stakeholders, manage vendor relationships, and present findings to senior management. Join a dynamic environment that values your contributions and supports your professional growth, offering generous benefits and a culture of continuous learning. If you are passionate about technology and leadership, this opportunity is for you.

Benefits

Generous vacation days

Extensive health benefits

Retirement savings matching

Wellness programs

Community engagement

Commuting support

Continuous learning opportunities

Qualifications

• 10+ years of experience in IT systems delivery and support.
• Certifications in Microsoft, Cisco, AWS, or related technologies.

Responsibilities

• Develop strategies for IT systems, enhancing security and efficiency.
• Manage vendor contracts and ensure compliance with licensing.

Skills

Vendor management

Project management

Relationship management

Organizational skills

Leadership skills

Coaching and mentoring

Time management

Risk management

Education

Bachelor's degree in computer science or related field

Tools

Microsoft

Cisco

Linux

Azure

AWS

Job description

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.

Position overview

We have an opportunity for a permanent, full-time Senior Technical Analyst - Network in the Infrastructure department. Reporting to the Manager, Technology Services the Senior Technical Analyst will be responsible for determining the required strategy and technical architecture, leading technical decisions, leading projects, managing day to day operational activities, guiding other internal and external resources in project tasks and issue resolution, managing vendors, identifying opportunities for improvement, and presenting to senior management.

Key responsibilities include:

1. Developing strategies for all systems in assigned portfolio, including but not limited to enhancements, patching, security, upgrade, backup and disaster recovery strategies, incorporating requirements from the business and other IT departments.
2. Ensuring Preventative Maintenance Plans and troubleshooting guides are created for assigned systems, in consultation with suppliers.
3. Writing IRFs and PARs and creating all required PMO documentation.
4. Managing the gathering of technical requirements and designing inputs for technical and functional components of systems.
5. Creating process models, specifications, diagrams, and charts to provide direction to internal and external resources.
6. Developing and conducting peer reviews of the business and technical requirements to ensure that requirements are correctly interpreted.
7. Managing hardware and software contracts, including required licensing.
8. Ensuring that YVR has purchased required licenses to cover installed hardware and software.
9. Preparing technical documentation for support teams and reviewing support documentation for transition.

Transition involves interacting with customers, team members, contractors, and, where applicable, Helpdesk or other.

Key qualifications include:

1. Bachelor's degree in computer science or a related field, supplemented by 10 years of post-degree experience working with, supporting, and delivering IT systems in Microsoft, Cisco, Linux, and Azure/AWS environments.
2. One or more of the following formal certifications are required: Microsoft MCSE, Cisco CCNP, Cisco CCIE, Palo Alto PCNSE, AWS Solutions Architect, F5 Certified Technology Specialist (F5-CTS).
3. Knowledge of technologies underlying assigned systems.
4. Strong vendor management, project management and relationship management skills.
5. Organizational, coordination, leadership, coaching, mentoring, negotiating, facilitating, time/risk management, people management and documentation skills.
6. Experience with Cloud, preferably Azure.

This position is open to both Vancouver Airport Authority employees and external applicants. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As part of our recruitment process, short-listed candidates may be required to participate in an assessment process.

Salary Range: $99,945 to $130,621 per annum, based on 37.5-hour work week. This is individually tailored to reflect your unique experience, qualifications, and internal equity.

At YVR, your work experience goes beyond the paycheck. We support your personal and professional development, well-being, and a thriving work culture with generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement, commuting support, and continuous learning opportunities.

Who We Are

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you're a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive.

Whatever your background and wherever you're from, you belong at YVR. If you have any questions about accessibility or require any assistance applying, please reach out.