Senior Systems Analyst & Production Support Specialist

DXC Technology Company; Rapid City; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and dental insurance

Vision insurance

Retirement plan

Paid holidays

Paid time off

Job summary

DXC Technology is seeking an experienced enterprise applications specialist in Canada to join our team. You will support, maintain, and enhance critical insurance and driver licensing applications while troubleshooting production incidents and ensuring high availability.

You will modify PowerBuilder apps, manage batch processes, and develop Unix/Linux scripts to support operations. The role requires strong problem-solving and communication skills, experience with ITIL processes, and

Qualifications

• 5+ years of experience supporting enterprise applications in a production environment.
• Hands-on PowerBuilder development and support.
• Experience with SQL databases, including query development and troubleshooting.
• Experience with Unix/Linux environments.
• Knowledge of KornShell (KSH) scripting.
• Experience supporting batch processing systems and scheduled jobs.
• Strong troubleshooting and root-cause analysis skills.
• Experience working within ITIL-based support environments.
• Strong verbal and written communication skills.

Responsibilities

• Support, maintain, and enhance enterprise insurance and driver licensing applications.
• Analyze, troubleshoot, and resolve application incidents and production issues.
• Modify and maintain existing PowerBuilder applications according to business requirements.
• Support and investigate batch processing failures and implement required fixes.
• Develop and maintain Unix/Linux KornShell scripts used in operational processes.
• Work with SQL databases to analyze data issues and support application functionality.
• Maintain and support interfaces between PowerBuilder applications and .NET-based middleware services.
• Participate in system analysis activities, including documenting business requirements and use cases.
• Create and maintain application documentation and technical specifications.
• Utilize ServiceNow for incident, problem, and change management activities.
• Collaborate with business users, analysts, developers, and support teams to deliver stable and efficient solutions.
• Participate in application upgrades, deployments, testing, and production releases.

Skills

PowerBuilder

SQL

Unix/Linux

KornShell

ITIL

ServiceNow

Tools

SAP ASE

Micro Focus COBOL

HP ALM

Job description

DXC Technology is seeking an experienced enterprise applications specialist in Canada to join our team. You will support, maintain, and enhance critical insurance and driver licensing applications while troubleshooting production incidents and ensuring high availability.

You will modify PowerBuilder apps, manage batch processes, and develop Unix/Linux scripts to support operations. The role requires strong problem-solving and communication skills, experience with ITIL processes, and