Systems Analyst & Application Support Developer

DXC Technology Company; Winnipeg; On-site; CAD 70,000 - 100,000; Full time

Job summary

DXC Technology is seeking an experienced IT Application Support specialist in Winnipeg to maintain and enhance enterprise insurance and driver licensing applications in a production environment. You will analyze incidents, troubleshoot production issues, modify PowerBuilder apps, work with Unix/Linux, SQL, and batch processing, and collaborate across teams to deliver stable, high-availability solutions.

This role requires 5+ years in enterprise application support, ITIL experience, strong

Qualifications

• 5+ years of experience supporting enterprise applications in production.
• Hands-on PowerBuilder development and support.
• SQL database experience including query development and troubleshooting.
• Experience with Unix/Linux environments.
• KornShell (KSH) scripting knowledge.
• Experience with batch processing systems and scheduled jobs.
• Strong troubleshooting and root-cause analysis.
• Experience in ITIL-based support environments.
• Strong verbal and written communication skills.

Responsibilities

• Support, maintain, and enhance enterprise insurance and driver licensing applications.
• Analyze, troubleshoot, and resolve production incidents.
• Document business requirements and use cases during analysis.
• Collaborate with teams to deliver stable and efficient solutions.
• Participate in upgrades, deployments, testing, and releases.
• Create and maintain technical specifications and documentation.
• Utilize ServiceNow for incident, problem, and change management.

Skills

PowerBuilder

SQL

Unix/Linux

KornShell

Batch processing

ITIL

Communication

Tools

SAP ASE

Micro Focus COBOL

HP ALM

ServiceNow

Job description

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

About the Role

This role combines application support, systems analysis, troubleshooting, and maintenance of legacy enterprise systems operating in a production environment.

Essential Job Functions:

• Support, maintain, and enhance enterprise insurance and driver licensing applications.
• Analyze, troubleshoot, and resolve application incidents and production issues.
• Modify and maintain existing PowerBuilder applications according to business requirements.
• Support and investigate batch processing failures and implement required fixes.
• Develop and maintain Unix/Linux KornShell scripts used in operational processes.
• Work with SQL databases to analyze data issues and support application functionality.
• Maintain and support interfaces between PowerBuilder applications and .NET-based middleware services.
• Participate in system analysis activities, including documenting business requirements and use cases.
• Create and maintain application documentation and technical specifications.
• Utilize ServiceNow for incident, problem, and change management activities.
• Collaborate with business users, analysts, developers, and support teams to deliver stable and efficient solutions.
• Participate in application upgrades, deployments, testing, and production releases.

Basic Qualifications:

• 5+ years of experience supporting enterprise applications in a production environment.
• Hands-on experience with PowerBuilder development and support.
• Experience working with SQL databases, including query development and troubleshooting.
• Experience with Unix/Linux environments.
• Knowledge of KornShell (KSH) scripting.
• Experience supporting batch processing systems and scheduled jobs.
• Strong troubleshooting and root-cause analysis skills.
• Experience working within ITIL-based support environments.
• Strong verbal and written communication skills.

Other Qualifications:

• Experience with SAP ASE (Sybase) databases.
• Experience with Micro Focus COBOL applications.
• Experience supporting legacy enterprise systems.
• Familiarity with ServiceNow.
• Experience with HP ALM or similar application lifecycle management tools.
• Insurance, government, or public-sector industry experience.
• Experience supporting critical business applications with high availability requirements.

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Additional Information-

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

ITAR-

The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Citizens or Permanent Residents.

Pay range-

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is - .

Disability Accommodations-

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.

Please note: DXC will respond only to requests for accommodations due to a disability.